OrCam TechnologiesReviews of orcam.com

Response from OrCam TechnologiesApr 7, 2024

Thank you for sharing your positive experience with us. We're delighted to hear that his patience and helpfulness were instrumental in troubleshooting the issues your mom encountered with her OrCam device. Our team is committed to providing thorough and caring support to ensure all our users can fully benefit from their OrCam devices, and it's wonderful to know that we were able to achieve this for your mom. If you or your mom have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and ensure you have all the support you need. Thank you for choosing OrCam, and for taking the time to recognize Eitan's efforts. We look forward to continuing to serve you.

Response from OrCam TechnologiesApr 3, 2024

It's wonderful to hear that your training session with our trainer was so beneficial! We're thrilled to know that their patience and guidance have boosted your confidence in using your OrCam device. Hearing that you now find it to be a valuable asset for reading papers and recognizing friends and family truly warms our hearts. Our goal is to provide not just innovative technology, but also the support and training that ensure our users can make the most out of their devices. Your feedback is a testament to the success of this approach, and we couldn't be happier about the positive impact it's had on your daily life. Thank you for taking the time to share your experience and for your kind words about our service. If you ever have more questions, need further assistance, or simply wish to share more about your journey with OrCam, please don't hesitate to reach out. Thank you once again for choosing OrCam. We look forward to continuing to support you.

Response from OrCam TechnologiesMar 31, 2024

Thank you for your kind words and for taking the time to acknowledge the support you received from us. We are thrilled to hear about your positive experience with getting the features of your OrCam MyEye Pro 3 device to work and how our patience and guidance made a difference. We believe in empowering our users through excellent customer service, and it's feedback like yours that reminds us of the impact of our work. All our team members are dedicated to providing the best possible support, and he will be delighted to know he was able to assist you so effectively. Should you have any more questions or need further assistance as you continue to explore your OrCam MyEye Pro 3, please don't hesitate to reach out. We’re here to help and ensure you make the most out of your device. Thank you once again for choosing OrCam. We wish you and Sam all the best in your continued use of the OrCam MyEye Pro 3.

Response from OrCam TechnologiesMar 25, 2024

It's wonderful to hear about your positive experience! We're thrilled that she provided you with the helpful, patient, and pleasant support you needed, without any rush. It's feedback like this that highlights the dedication and care our team members strive to provide every day. We'll be sure to share your kind words. It’s acknowledgments like yours that inspire us to continue delivering exceptional service. Should you have any more questions or need further assistance, the entire OrCam team is here to support you. Thank you for choosing OrCam, and we look forward to being of service in the future.

Response from OrCam TechnologiesMar 25, 2024

Благодарим вас за отзыв о нашей профессиональной консультации! Мы рады, что смогли предоставить вам качественную поддержку. Наша команда всегда старается быть на высоте, чтобы вы получили необходимую помощь и ответы на все ваши вопросы. Если у вас возникнут дополнительные вопросы или вам потребуется дальнейшая помощь, не стесняйтесь обращаться к нам. Мы всегда к вашим услугам!

Response from OrCam TechnologiesMar 13, 2024

Thank you so much for sharing what made your day great—our customer service. It's heartening to hear that her efforts and demeanor contributed positively to your experience with OrCam. We believe strongly in the power of exceptional customer service and the significant difference it can make. We're thrilled to know you're loving the product, and feedback like yours reinforces our commitment to not only develop innovative solutions but also to ensure the support you receive is of the highest quality. Julia and the rest of our team are dedicated to providing the kind of service that leaves a lasting, positive impression. Your belief in our product and the potential you see in our team mean the world to us. We're excited for the journey ahead and are grateful to have you with us. If there's anything more we can do to assist or enhance your experience, please don't hesitate to reach out.

Response from OrCam TechnologiesMar 13, 2024

Vielen Dank für Ihr positives Feedback und die Anerkennung unserer Unterstützung. Es freut uns sehr zu hören, dass Sie den Kontakt mit unserem Team als nett, kompetent und hilfreich empfunden haben und dass wir Ihnen in jeder Situation zur Seite stehen konnten. Dass Sie während der Fehlerbehebung viel lernen konnten und sich bei zukünftigen Problemen erneut an uns wenden würden, zeigt uns, dass wir auf dem richtigen Weg sind. Unser Ziel ist es, nicht nur bei der Lösung von Problemen zu unterstützen, sondern auch wertvolles Wissen zu vermitteln, das Ihnen weiterhilft. Bitte zögern Sie nicht, uns bei weiteren Fragen oder Anliegen erneut zu kontaktieren. Wir sind jederzeit gerne für Sie da und freuen uns darauf, Ihnen auch in Zukunft zur Seite zu stehen. Mit besten Grüßen, Das OrCam-Team

Response from OrCam TechnologiesMar 10, 2024

Thank you for taking the time to share your experience with OrCam Learn and the support you've received. We're thrilled to hear how the device has been a valuable tool for your son in his journey with dyslexia. Our mission is to create technology that makes a real difference, and stories like yours motivate us to continue innovating and improving. We're also glad to know that when issues arose, our support team, was able to resolve them efficiently and ensure that your OrCam Learn experience remained positive. Your satisfaction and the continuous operation of your device are our top priorities. Thank you for your high recommendation of OrCam. If you have any more questions, need further assistance, or just want to share more about your son's progress, we're here for you. We look forward to continuing to support your family.