Orb.coWe're a wall art company at our core, but a few years back we decided to try out a new promo where customers get a voucher for a complimentary resort stay with their wall art order. The promo was a huge hit, and now we've launched our own in-house travel voucher program instead of relying on 3rd-party companies that don't always share our values of taking phenomenal care of our customers. Now we get to care for our customers from start to finish, and we couldn't be more excited. We ❤️ our customers, and we can't wait to welcome you to the family! Have a look at our reviews and see for yourself!
Orb.co (orb.co) has 57 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Kenan H.
The quality of the canvases we're amazing! The imagery was amazing great shipping time! Overall a happy costumer!
Response from Orb.coAug 3, 2022
So glad to hear that you loved your wall art! Thank you so much for sharing your experience with others. It means the world to us! 🤩
Amber F.
When they say phenomenal service, they mean it. I was initially very unsure about this process. Orb.co went above and beyond to answer all my questions (and I had several). As I started this process just before COVID-19, I thought I was going to end up losing the voucher due to expiration as we were not able to travel at the time. Even after I gave up my dream vacation and fully believed I would be losing my money, Orb.co advocated on my behalf and now I have a new vacation to look forward to. It almost feels like the person behind the screen knew me because they were so personable and worked so hard on my behalf. They did everything in their ability to make sure I left a happy customer (which I did). They say they love their customers and I believe it. It is hard to find customer service that exceeds expectations. Orb.co does just that. Thank you!
Response from Orb.coJul 21, 2022
Thank you so much, Amber, for taking the time to share your experience! We're so happy we were able to convince the old 3rd-party voucher company to extend your time, and we're of course thrilled that we now have our own in-house voucher program, which is going to make taking care of our customers SOOOOO much easier. Thank you for being so understanding and patient as we worked to get that resolved with the old voucher company. We've seriously got the best customers in the whole wide world! 😀
Ellen L.
Aaron is the best of best and his service is amazing .very patient and gave me all the answers for my questions .He helped my booking very smooth without any issue . not done my trip yet but I think it will be amazing too as this company. lots of thanks .
Andrea B.
The canvas are beautiful and their travel is great
Response from Orb.coJul 5, 2022
Thanks so much Andrea! We're so glad to hear you had positive experience! 😀
rubi D.
Customer service is Amazing, the place was awesome!! Orb.co customer service.. Aroon is amazing on helping you and assisting you if you have any questions or concerns. I will recommend them 100%. Thanks Aroon.
Brendon W.
The orb.co team has been incredibly helpful and responsive with every question I’ve had. Best customer support I’ve experienced in a long time. We have taken one trip with their program and it was so great we are getting ready to take another. Highly recommend!
Response from Orb.coApr 19, 2022
Thanks Brendon! You just made our day. 😀 If there's anything else we can do for you, please don't hesitate to reach out!
Tânia A.
Absolutely wonderful! I went to Orlando with the voucher from the last program and now I've just booked a 2-week vacation to Las Vegas! Aaron is fantastic, his care and patience are beyond the expected. I am thankful that the new program was released, anyone should definitely join the waitlist for when new vouchers come up!!
Dwayne N.
So far so good. I ordered the canvas with vacation voucher around April and held on to it. I ordered the canvas almost a week ago and it was delivered today. It looks amazing. I still haven’t chosen a vacation destination yet but will be soon. I love the canvas and the response time from orb.co’s team was quick. As long as my vacation voucher plays out like the rest of my experience, I’ll be a happy camper.
Response from Orb.coDec 21, 2021
Thanks so much Dwayne! We're so happy to hear you loved your canvas. And if you need any help with redeeming your voucher, just let us know. We'll be here for you, whatever you need! 😀
