OrangetheoryReviews of orangetheory.com

I booked a free intro class online. Less than an hour before I had to be there, I got a text saying my reservation wasn't confirmed and I needed to call immediately or I'd be unable to take the class even if I showed up. I couldn't call in time, as I was on a different call, so per their own instructions, I didn't go. That afternoon I was charged $30, a full drop-in rate, for a "no-show," despite never having a completed reservation and not being able to join class, according to their text. When I reached out to them asking for a refund, I got the same scripted response twice, from two different reps, without acknowledgment of the contradiction that I was paying for a class I was never signed up for. I also asked them to delete my credit card information from their system, and they didn't acknowledge or confirm it. They charged me for missing a class they told me I couldn't attend, and can't be bothered to confirm my card info is even out of their system, which is concerning and raises real questions about how they operate their business. I've since gone to F45 nearby, and the difference is night and day. They've been attentive, transparent, and genuinely great every step of the way. I'd suggest looking into them or other options nearby.

Awesome workout even for 67 year old

I've been an OrangeTheory Fitness member on and off since 2021. It has been one of the best fitness investments I've made. Every time I've returned after a break, I've felt welcomed and motivated to get back into a healthy routine. The workouts are challenging, effective, and never boring. I love that I can show up, follow the coach's guidance, and get a full-body workout without having to plan anything myself. The heart-rate tracking system adds an extra level of accountability and helps me see my progress over time. One of the things I appreciate most is the flexibility OrangeTheory provides when I traveled for work. No matter where I've traveled, there has always been an OrangeTheory studio nearby that allowed me to continue my fitness routine without interruption. Having access to studios across different cities/states has made it much easier to stay consistent with my health and fitness goals while on the road. What really stands out is the coaching staff. The coaches are energetic, encouraging, and genuinely invested in helping members succeed, regardless of their fitness level. The positive atmosphere and sense of community make it easier to stay consistent and push myself during each class. Since joining in 2021, I've seen improvements in my endurance, strength, and overall fitness. OrangeTheory has helped me maintain a healthier lifestyle, and it's one of the few workout programs I've continued coming back to year after year.

I appreciate that Orangetheory is for everybody. You can come in and participate at your level and know you’re going to get in a great workout whether you’re new to exercise or looking for a challenge. I always leave in a better mood and love the community mindset created.

It helped me to begin working out again after a surgery and then became a home base. I love the workouts and the coaching. I've been to over 550 classes at this point and I'm not stopping!

If you’re a person who thrives on consistency and intensity, there’s no better place for getting fit than OTF. I’d been going to the gym by myself for years, or running outside, just doing the same thing and just sort of maintaining a basic level of fitness, but never improving. Then I joined OTF and instantly saw my body change and felt the improvement. The classes guide you, the coaches push you, and it’s fun. I now go 4x/week, and feel like I’m part of something. You get what you put into it like anything, but the foundation is there to really learn and improve.

My home studio is OTF Glendale but I travel a lot so I go to many other studios. Love orangetheory! The staff, coaches, and the workouts. Have lost 8lbs since I started just coming a few times a week. Coaches have been super helpful.

Can i give 0 star? We used to take orange theory fitness and then we stopped. We again visited after few months when we were back in houston and they started our membership again without our consent. Secondly the membership continued for 1 & 1/2 year without us knowing and they deducting $$ from credit card. Obviously we did not attend any class. When we were reconciling credit cards we found the charges and approached OTF, they treated us like a shit, like our manager will call you bla blah and after even visiting the location to address this they did not resolve and still billed us for next month too! we had to cancel the credit card. what a JOKE!!