OrangetheoryReviews of orangetheory.com

Orangetheory used to be great. Prior to April 2022, each workout was designed for endurance, strength, power, or a combination. The schedule was consistent and orderly. Since the template change, the workouts feel randomly compiled and lack any serious focus. Endurance days are rare now, which makes the benchmarks artificially challenging. Inclines have gotten out of hand and are no longer beneficial, just more artificial challenge. I used to come into the studio knowing my base, push, and all out paces. Now, I have to try and figure it out for each individual workout because they are not designed consistently. I used to look forward to the benchmarks, now I dread them because I feel unprepared. The coaches do their best, but it is obvious that many no longer believe in the product they are selling. The reason for two stars instead of one is the quality of the treadmills. The treadmills are the highest quality I have had the chance to use. If the treadmills were not so addicting, I would cancel my membership. I hope Orangetheory will one day return to focused, science based workouts instead of chasing social media trends.

Not for me. They offered me a one month free trial. I attended one lesson. Went on a business trip. Canceled just after one month. That one work out cost me almost $360! Its just cardio. Ill never get my abs shredded doing this. Its great for my mom tho! I would have given them three stars, but this is how they make theor money off of those that cannot attend consistently. Not happy. Will never join another club like this.

Think it was just the location I go to but I didn’t have a great experience. I wanted to do a trial run and found the instructor wasn’t that patient or attentive. Better off spending more money and smaller boutique fitness studio.

Unless you are completely sure that you will be attending a lot DO NOT sign up for the membership. It's the worst experience, contacting the stores or even the company is a hassle. They make cancelling the membership the most difficult process. I would not recommend Orange Theory there are so many gyms out there that have a better cancellation experience and allow you flexibility.

Decent workout in a 55-minute period. Most of the coaches do a good job. I canceled my membership due to the over-the-top PRIDE push in June 22. This was icing on the cake with the lack of customer service - class cancellation policy is 8 hours before class - so if you anticipate being stuck in traffic after work, or if you wake up ill for an early morning class, you are still charged a cancellation fee.

June 2023 I had a knee injury. I didn’t freeze my account for a week thinking I would get better, but it was worse than I thought. So I then requested a Month freeze until end of July. I still was not ready to get back to these workouts so I was told I can do a three month freeze and finish up the rest of my month that I couldn’t complete, and “I get a free month when I get back.” Then I notice I was charged almost $200 in July to pay for that “free” month when I get back in October. I REALLY really don’t like liars and swindlers. This is cheating, and dishonest! There wasn’t even a guarantee that I would be able to come back if I had to do some other therapy. So why pay for something that I won’t get regardless? That’s THEFT! Orange Theory Ridgefield connecticut was great except their sneaky fees and unwarranted charges, because it’s simply “their policy”. Just because there’s a policy, it doesn’t always make it RIGHT in many circumstances. I find it very unfair they would take money from people the DISHONEST way. This organization has lost my trust, which could have been avoided if they handled my situation fairly and honestly. I’d like to get my money back for something I never agreed to because this is not right! Shame on you Ridgefield OTF!!