OpusClipReviews of opus.pro

Hello, I am quite disappointed with the support from OpusClip. I used OpusClip in the past and was generally satisfied with it, but I stopped using it a long time ago and cancelled my subscription. Now, more than a year later, OpusClip has charged my card again for - I guess - an annual subscription. I immediately tried to contact support, but despite multiple attempts, I have not received any response for days. I have sent several emails, and the unintuitive AI assistants are not helpful at all. In the support chat, you cannot even type your own message—you can only choose from preset options that do not address my issue. The worst part is that my account does not even have Pro benefits – it is still on the Standard plan. This means OpusClip is charging my card without giving me access to the Pro credits or features, which I wouldn’t need anyway since I am no longer working in this field. And still, no one is addressing my request for a refund. I even had to request a new VISA card, because otherwise OpusClip might continue charging me, even though I no longer have an active Pro subscription. This has been a very poor experience, and based on what I’ve gone through, I cannot recommend saving your payment details on the platform. I hope that OpusClip will at least respond through this channel. I would be willing to adjust my review if someone makes an effort to provide a solution or at least just a reply.

Renz with Opus Cips was so helpful! Their support system rocks!!!!

Great tool for capturing long form clips to shorts. A few things I would recommend to work on: AI BE ROLLS- it sometimes disfigures images but giving a person 5 fingers or 3 toes. If you prompt something like “a man sitting with a bottle of vitamin c” it would misspell vitamins on the bottle. Safari - if you have another browser other than google chrome you could have trouble waiting for the video to upload or it will freeze indefinitely. Music- the music is very limited and not very tasteful so you’d need to find another source for music. It would be great if it could also do what CapCut does and edits the whole thing with nice transitions and effects. I know I have more issues but all in all it gets the job done.

I thought it would instantly produce viral clips. first outputs had random zooms and awkward framing. Still usable for rough drafts but need hands edit.

We tried other sites like this and NONE of them created such great looking clips with no work on our part. The resolution is especially good when going from horizontal to landscape. AND it pulled from our Spanish clients videos too. Highly recommend this software.

Opus is an unreliable solution, if not a scam. Paid for a monthly plan, and halfway through, all my projects and credits disappeared. They say they'll look into it every time you enquire, and a week later, still no one has addressed the issue and or got back to me with what's going on, and there is no way of continuing with your work. It's an unreliable service that you can't do professional work on, especially if you have deadlines. Do not recommend.

Very nice staff and very helping

I was excited to use this platform, it’s a great idea but needs to improve to be efficient. First major problems your clips can only be downloaded in HD, even on a paid subscription which i tried because I thought it was because I was using the free version. Then the pop ups and edit pages are slow sometimes not uploading. So room for improvement.