OptumReviews of optum.com

Golmari went thr extra mile to get a good result! It was also a great effort in the closing minutes of the store front!! A big thank you to her & her fellow associate's help tonight!!

The lady who visited our house was named Patty (I think). We live in Dallas Oregon and she visited us yesterday (January 9th). I can only say she was a breath of fresh air in this damaged world we live in. She was funny, intuitive, and "no holds barred" committed to our health and welfare. Better than most of the doctors I/we have seen in the last few years. We didn't want her to leave......Please send her back next year.

My experience on today with Alethia was helpful. She assisted me as much as she could. The challenge that I am experiencing is finding a specialty physician. Alethia is in Member Services department. She did all that she could do. I would not recommend Anthem Blue Cross/Optum (HMO) plan but if you can afford it I would recommend the PPO plan (Blue Cross). The physicians that I encountered were pleasant and professional with the exception of one. I have encountered several physicians in the course of (3) years. The challenges are more on the administrative part of the HMO plan. I worked in healthcare. I know what quality healthcare administration should encompass. There need to be constructive improvements within this business entity. I hope that the necessary changes are implemented soon. This has been my experience. I hope that this is helpful. Blessings. Best Regards, Patricia

I'm very glad to share my experience of opyum lifestyle it really helped with a problem I could nt solve for years # keep up with the good work

I have to say that Isaac is a CR with a great knowledge and easy to talk to. I was so upset when Brenda (condescending and nasty) treated me like I was an Idiot and HUNG UP !!!!!! on me and she can say bye-bye to her job because is a Flagrant Violation of the FCC what she did and after that HORRIBLE!! experience I call back and Isaac a very young man who treated me like 👍 👌 💯 and I said this because Isaac made my day

William from Customer Service is a wonderful employee. He helped me with a problem nobody could fixes. My husband had 2 mini strokes and is not well. William straighted out the paperwork and I got the appointment.

they cover all of hospital bills