OptiSigns is a cloud-based digital signage software that allows you to easily create and manage dynamic content for your business on any screen or TV. With a user-friendly interface and a range of powerful features, OptiSigns makes it easy to create engaging digital signage displays that inform and inspire your audience.
OptiSigns (optisigns.com) has 120 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
optisigns.com
Website
optisigns.com
Category
Internet & Software
Location
Houston, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 18% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Optisigns affiliate program does not pay commission to partners and is irresponsible in its work.
I am an affiliate of Optisigns. I have tried very hard to promote to many customers and spent a lot of budget to promote. They have paid commissions several times before but from the beginning of 2025 until now they have been late in payment many times. I have tried to contact support but have not received any response. Then after many times they finally replied me but not payment but notice of ending affiliate program but without any notice before. They refused to pay my commission and denied responsibility. I was so disappointed about this
HM
Herman M.
Need subscription and hardware
I tried the web player, it could do what I wanted and it promised I could use the free version if you bought their hardware. Spent 100 euro's on the android stick only to find out you need a paid subscription next to that as well (to display a webpage). Worthless practice.
Response from OptiSignsAug 26, 2025
Hi Herman,
Thank you for your feedback, and we’re sorry to hear about your experience.
We understand how this situation could be frustrating, especially if expectations were different. We’d be happy to assist or even provide a temporary upgrade so you can test the features you need.
Our free plan supports displaying images, videos, and documents. However, features like the website app do require a paid subscription. Purchasing OptiSigns hardware is not required to use our service, though depending on the device being used, some features may not function as expected without compatible hardware.
Please feel free to reach out to us directly at [email protected]. We would appreciate the opportunity to ensure you have the best possible experience with OptiSigns and find a solution that works best for you.
Thank you again for giving us a try.
– The OptiSigns Team
JG
Jordi G.
Something has changed at this company…
Something has changed at this company for a while now. I have been working with this company for 2 years and for my shopping mall project, I was paying 10€/screen/month (I have 4 screens). Now I am forced to pay 30€/screen/month because they have launched the "engage" feature that I need to run my project. It is a platform that works well, but the price is excessive. There are other alternatives that work just as well, but at a lower price. Besides, trying to negotiate the price with support is like talking to a wall. Before there was a very kind and understanding person, Mr. Paul, but the person in charge now, does not seem to have any empathy towards customers.
Response from OptiSignsSep 19, 2024
Hi Jordi,
First off, thank you so much for being with us over the past two years. We truly value long-time customers like you, and I completely understand that price changes can be frustrating. We're committed to delivering the best value in the market for our customers, and the Engage plan was designed to offer advanced, interactive features for customers who need them. We work hard to balance creating powerful features with keeping things affordable, and your feedback is really important as we continue to improve.
I also want to address your experience with our support team. Our team is dedicated to delivering excellent service and support, but we may have missed the mark here. Paul is still very much part of our team, and we’re making sure the entire team is aligned on delivering the kind of service he’s known for. We’d love to revisit your case and find a solution that works for you. Please reach out to us at [email protected], and we’ll do everything we can to assist.
Thanks again for your honest feedback. We appreciate it and will keep working to be better for you.
DA
David
Lately Optisign has totally bombed…
Lately Optisign has totally bombed displaying PowerPoint slides. We have used the software for sometime now, however the last three weeks or so it refuses to advance PowerPoint slides. These are at least some of the same slides that have been on the system for some time now. Optisign was quiet and not responding to attempts to contact them. Now after way too long they have admitted the fault is their software. Why so long to identify a problem with a commonly used profile on your system and still no fix in sight. Kind of makes you wonder who (if anyone) exactly is minding the shop. You might want to reconsider your choices. We are now paying for a service that Optisgn is not delivering.
Response from OptiSignsMay 15, 2024
Hi David, Thank you for your feedback. Recent updates from Microsoft changed the behavior for auto-advancing slides. We do have workarounds for you! We’re here to help get everything working smoothly again—please contact us at [email protected] for assistance.
BC
Brad C.
Brilliant Digital Signage company
Brilliant Digital Signage company. Easy to use and instant delivery to my customers screens😀
AL
Alicia
The best for digital signage
Great, easy-to-use, and inexpensive digital signage software. If I could give it 10 stars I would.
GS
Gustavo S.
The best digital signage software in…
The best digital signage software in the market right now. Hundreds of free templates and app integrations ready to use
MP
Mack P.
We really like the AI detection system
We really like the AI detection system. Software is diverse and easy to use across hardware platforms.
