OptiSigns is a cloud-based digital signage software that allows you to easily create and manage dynamic content for your business on any screen or TV. With a user-friendly interface and a range of powerful features, OptiSigns makes it easy to create engaging digital signage displays that inform and inspire your audience.
OptiSigns (optisigns.com) has 120 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
optisigns.com
Website
optisigns.com
Category
Internet & Software
Location
Houston, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 18% of reviews.
Latest
Most recent review: October 2026.
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I ordered an Opti Stick, it was delivered on time. I had trouble pairing it, customer service worked with me to find the problem, which turned out to be my HDMI cable was bad.
Response from OptiSignsNov 26, 2025
Hi Thomas,
Thank you for sharing your experience and for giving OptiSigns a try! We’re glad our support team could help you track down the issue.
If you ever need anything else, feel free to reach us at (832) 410-8132 or [email protected]. We’re always here to help.
– The OptiSigns Team
JG
Jordi G.
Something has changed at this company…
Something has changed at this company for a while now. I have been working with this company for 2 years and for my shopping mall project, I was paying 10€/screen/month (I have 4 screens). Now I am forced to pay 30€/screen/month because they have launched the "engage" feature that I need to run my project. It is a platform that works well, but the price is excessive. There are other alternatives that work just as well, but at a lower price. Besides, trying to negotiate the price with support is like talking to a wall. Before there was a very kind and understanding person, Mr. Paul, but the person in charge now, does not seem to have any empathy towards customers.
Response from OptiSignsSep 19, 2024
Hi Jordi,
First off, thank you so much for being with us over the past two years. We truly value long-time customers like you, and I completely understand that price changes can be frustrating. We're committed to delivering the best value in the market for our customers, and the Engage plan was designed to offer advanced, interactive features for customers who need them. We work hard to balance creating powerful features with keeping things affordable, and your feedback is really important as we continue to improve.
I also want to address your experience with our support team. Our team is dedicated to delivering excellent service and support, but we may have missed the mark here. Paul is still very much part of our team, and we’re making sure the entire team is aligned on delivering the kind of service he’s known for. We’d love to revisit your case and find a solution that works for you. Please reach out to us at [email protected], and we’ll do everything we can to assist.
Thanks again for your honest feedback. We appreciate it and will keep working to be better for you.
DA
David
Lately Optisign has totally bombed…
Lately Optisign has totally bombed displaying PowerPoint slides. We have used the software for sometime now, however the last three weeks or so it refuses to advance PowerPoint slides. These are at least some of the same slides that have been on the system for some time now. Optisign was quiet and not responding to attempts to contact them. Now after way too long they have admitted the fault is their software. Why so long to identify a problem with a commonly used profile on your system and still no fix in sight. Kind of makes you wonder who (if anyone) exactly is minding the shop. You might want to reconsider your choices. We are now paying for a service that Optisgn is not delivering.
Response from OptiSignsMay 15, 2024
Hi David, Thank you for your feedback. Recent updates from Microsoft changed the behavior for auto-advancing slides. We do have workarounds for you! We’re here to help get everything working smoothly again—please contact us at [email protected] for assistance.
