OptiSigns Reviews | Read Customer Reviews of optisigns.com

OptiSigns Reviews | Read Customer Reviews of optisigns.com

OptiSigns reviews

Showing 4 reviews with 1 star · Clear filters

mochaki
Mar 26, 2026
the tech support emails are not addressing the issue. pointing me in different directions. not taking ownership of the issue.
the tech support emails are not addressing the issue i am reporting. instead it looks like some remotely related AI generated response
Response from OptiSignsMar 27, 2026
Thank you for sharing this feedback. We want to make sure you’re getting the support you need and would appreciate the opportunity to look into this further. Please feel free to reach out to us by phone at (832) 410-8132 or by email at [email protected]. We’d be happy to set up a call and work through this with you directly.
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TUẤN HOÀNG V.
Jan 11, 2026
pending commissions for months with no…
pending commissions for months with no response
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Luella H.
Sep 22, 2025
Optisigns affiliate program does not pay commission to partners and is irresponsible in its work.
I am an affiliate of Optisigns. I have tried very hard to promote to many customers and spent a lot of budget to promote. They have paid commissions several times before but from the beginning of 2025 until now they have been late in payment many times. I have tried to contact support but have not received any response. Then after many times they finally replied me but not payment but notice of ending affiliate program but without any notice before. They refused to pay my commission and denied responsibility. I was so disappointed about this
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Herman M.
Aug 26, 2025
Need subscription and hardware
I tried the web player, it could do what I wanted and it promised I could use the free version if you bought their hardware. Spent 100 euro's on the android stick only to find out you need a paid subscription next to that as well (to display a webpage). Worthless practice.
Response from OptiSignsAug 26, 2025
Hi Herman, Thank you for your feedback, and we’re sorry to hear about your experience. We understand how this situation could be frustrating, especially if expectations were different. We’d be happy to assist or even provide a temporary upgrade so you can test the features you need. Our free plan supports displaying images, videos, and documents. However, features like the website app do require a paid subscription. Purchasing OptiSigns hardware is not required to use our service, though depending on the device being used, some features may not function as expected without compatible hardware. Please feel free to reach out to us directly at [email protected]. We would appreciate the opportunity to ensure you have the best possible experience with OptiSigns and find a solution that works best for you. Thank you again for giving us a try. – The OptiSigns Team
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