OptiontownReviews of optiontown.com

I had an issue with my Philippines Airlines Flight pass, but with the Help of Jenifer issue was resolve immediately..

!!! Fraud and Cheat company !!! The worst travel company. You should avoid booking from this website. For any issue they are never available to resolve the same. Only at the time of taking payment they are quick. I had booked upgrade during 2020 of which flights got cancelled by Air India due to pandemic and for the refund I have followed up over 200 times on call and I have sent email. But they have been horribly bad at responding or resolving the matter. Till date I have never received the refund. And in the end for all the mental agony I had to sue them via consumer court .Horrible company. A big time scammer & fraud and owner also is fraud only earn money not help to customer People please do not waste your hard earned money ,Very unprofessional and unreliable company it’s really annoying and frustrating. 1 star is minimum but they deserve 0 star for service If you search online you will see thousands of customers duped of their money. No refunds being provided by the company .One of the most unethical, unreliable and cheating company ever to exist. We had been continuously following up with them for our refund of April 2020 but the same excuse that they are escalating the issue and will reply at the earliest is being given since then. Their customer service is the worst. Every time I ask about the status all I get in response is that please wait 5-7 day I. ABSOLUTELY PATHETIC...I still haven't received my refund.Please do not waste your hard earned money by booking through optiontown They do not refund your money in case of cancellations. I did not get my money back even after repeatedly calling the customer care number. They are fraudsters in this field.

I was disappointed on my purchase of a Philippine Airlines flight pass due to pricing errors. Was assisted well by Mr. Victor Morris to my safisfaction though. Thank you.

The Customer support team of Optiontown throughout my querry and Oman air pass related issues been resolved timely, very promptly. I am happy that such gesture, customer service centric attitude i received all time whenever i asked for. Thank You very much.

Rep was so cooperative and professional. However, price offered was not worthy or attractive...

Kelly was very responsive and able to solve promptly our case. Thank you. Richard

I really want to appreciate the customer service.

Very reliable and co operative. we can contact at any time and discuss our issue. That's Great.