Joseph G.
The login requirements are a joke
The login requirements are a joke. Every time it requests a backup code with I do not have. Even when using Google login. The multifactor authentication code never arrives via text or email. My email is correct because I changed my pw, but was still unable to log in. In almost 30 years in IT support I've never seen such a cluster. Why have MFA if you're not going to send a code? smh
Response from OpteryJun 10, 2024
Thank you for your feedback! We've reached out to you separately about the MFA code and how this is sent to you via an authenticator app (not through email/text). It looks like you were able to successfully set up MFA and it is working now for your account. Please let us know if you have any other questions!



