Durga
Not Happy with Results
I can’t say I am happy with their service I did a family service plan and only do I get a lot of junk mail still, I google myself and see my name everywhere and all my info. I am into my 2nd year with their service and if I see no improvement I will change next year.
Response from OpteryDec 20, 2025
Thank you for sharing your experience. We understand how frustrating it can be to continue receiving junk mail and to still see your name and information appear in Google search results, especially after being on a family plan for some time. When we help customers with data removals from data broker sites, our goal is to reduce online exposure and limit sources of spam and unwanted contact. However, removals are not instant. Data brokers frequently republish information, and changes reflected in Google search results can take additional time to update. In some cases, certain information may also fall outside the scope of what Optery is able to remove. We’d like to review your account directly to better understand your current exposure and ensure removals are progressing as expected for you and your family members. We’ve requested your contact information through Trustpilot so we can confirm your account details. Once received, our escalation team will prioritize your case and follow up with a detailed review. You may also reach us anytime at [email protected]. We appreciate your feedback and the opportunity to address your concerns.