ANGELA
Great shoes …. Horrible return process.
I loved the shoes unfortunately they were too big. I reached out to Opera and they offered me a 15% refund from $65 and keep a pair of shoes that are too big for me. Or pay $35 to return the shoes to UK for a full refund, which technically would only be $30. Keep in mind that the store front said New York, so why do I have to return to UK? The shoes were so comfortable and exactly what I was looking for but their return process/ refund is unacceptable. And this are not the first shoes I order from Opera, the other pair were also a US 7, and fit fine. Anyone interested in a size 7 kitty heel Tan shoes that fit like a 7.5?


