Openfair is your trusted partner for buying and selling businesses. Our platform uses AI to make mergers and acquisitions simple, secure, and fast. We open up opportunities for everyone to own a business and ensure every deal is clear and straightforward. Choose us for reliable and efficient business transactions.
Openfair (openfair.co) has 38 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
openfair.co
Website
openfair.co
Category
Administration & Services
Location
San Francisco, California, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 76% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
It was a very easy and convenient experience. Jacob, my account manager, helped me find several potential buyers and was always professional, friendly, and helpful throughout the entire process. He was always available to answer any questions and made sure both the buyer and I had the support we needed.
I really appreciated Jacob’s help and would definitely recommend working with him!
Response from OpenfairOct 1, 2026
Thank you, Anna. We're glad the process felt easy and that both you and your buyer had the support you needed throughout. We'll make sure Jacob sees this, and we appreciate the recommendation. Wishing you all the best with what comes next.
The Openfair Team
JA
james
Openfair is a good partner especially…
Openfair is a good partner especially with their helpful team and the different expertise they provided me during the sale
Response from OpenfairOct 1, 2026
Thank you, James. We're glad our team's range of expertise was useful to you during the sale, and we appreciate you taking the time to share this. Wishing you all the best with what comes next.
The Openfair Team
JA
Jakson
Started off a bit slow
Started off a bit slow. The first couple of weeks didn’t bring much activity, and I wasn’t sure it would lead anywhere. But once the right buyers started coming in, the conversations were much more serious than what I’d seen elsewhere. It picked up over time and eventually led to a deal that made sense, so overall it worked out
Response from OpenfairOct 1, 2026
Thank you, Jakson. We appreciate the honest feedback, including on the slower start. Buyer activity can take a few weeks to build, and we're glad that once it did, the conversations were serious and led to a deal that made sense for you. Wishing you all the best with what comes next.
The Openfair Team
FG
FATE G.
Excellent experience from start to…
Excellent experience from start to finish. The team was professional, knowledgeable, and made the process of buying a business in Miami much easier than expected. They guided me through every step, answered all my questions quickly, and helped me find the right opportunity. Highly recommend to anyone looking to buy a business in Miami
GM
ghizlane M.
I acquired a business a year and a half…
I acquired a business a year and a half ago and decided to sell it . I was able to sell it within 5 months. Openfair did my valuation, created my CIM, and handled the buyers qualification and assisted me for escrow. Overall great experience, I recommend 👍🏻
FE
FYRAS E.
100% recommend
I was a bit skeptical at first. But I decided to try , I had nothing to loose anyways my business was for sale for 2 years and no outcome... I had a new valuation done by their CPA and with Hane's and Celine's help i got my asking price in 5 months !!!
I wish I can give you more stars guys !
MS
Michael S.
Fraud, deceit, and lies!
Fraud, deceit, and lies.
In my experience, Openfair operates like a scam masquerading as a legitimate business. They took advantage of me when I was looking for help selling my business.
I was contacted by a sales rep named John after he claimed to have seen my BizBuySell listing, even though that listing had been down for three months by the time Openfair contacted me. He said he had saved my information and then sold me on the abilities of Openfair’s “sales team.” I told him I was skeptical of companies like theirs, but he assured me they were different. He also made a false claim about how long the business had been operating.
I paid for one month to give them a chance. After that, I was assigned to Kaitlyn as my so-called account manager. Our first conversation seemed fine, but that was the last good impression I had of this company.
The first week was full of technical problems. Account setup, billing, profile access, and other basic functions did not work correctly. Their platform felt less like a real marketplace and more like a false front designed to create the appearance of legitimacy.
The bigger problem was the complete lack of evidence that Openfair was doing what I paid for. I was sold on the idea that their team would actively sell my business to potential buyers. Instead, there appeared to be no real sales team. Kaitlyn admitted she alone was responsible for sales on my account. Communication was poor and usually limited to short replies or excuses. When I pressed for transparency, I received what felt like a pre-written excuse email.
Openfair provided no metrics, no reports, no leads, and no evidence that anyone was actually working on my account. I complained and was promised weekly reports, but those never came. There was also mention of NDAs, even though I never wanted NDAs because this was a simple asset sale and requiring them made no sense for generating inquiries.
I later discovered that Openfair is not located in the US as I was led to believe. Their listed business address appears to be a mail forwarding service. I have also read claims that Openfair operates from abroad and may have little or no real US presence. I would never have done business with them had I known this.
In my opinion, their platform is all for show, their promises are misleading, and their service produced nothing of value. I had to file a fraud claim with my bank.
UPDATE: After posting my review, Openfair challenged its validity in an apparent attempt to have it removed. I have proof that I was an Openfair customer, including an invoice and bank statement, and I am defending this review so other business owners can avoid going through the same experience.
Stay away from Openfair and work with a legitimate agency or broker instead.
GG
Greg G.
kaiyn carpenter did the best she could…
kaiyn carpenter did the best she could but i had to sell off my business before anyone made me an offer. i tore my rotor cup and had to quit working. Greg Griffin
Response from OpenfairOct 1, 2026
Thank you, Greg. We're sorry the timing didn't work out and that your circumstances meant selling before an offer came through. We appreciate your kind words about Kaitlyn and will pass them along. We hope your recovery is going well, and we wish you the best going forward.
The Openfair Team