OpenbankReviews of openbank.us

My negative experience has been like other 1 star reviews. After I transferred to open an account I was unable to log into my new account. I also see my monies deducted from my original account and not showing up in my openbank account. When I phoned customer service and wanted to close my account Keta said it would be 30 days before I would get my money back. BEWARE!

I was very disappointed with this bank. The interest rate offered is high, but they provide no service. They're taking forever to get a $94000 transfer. My sending bank showed it out of the bank 2 days after I asked for it, but open bank didn't even show it in my account until 5 days after that. But I still don't have access to the money because they hold it for another 7 working days so I won't be able to transfer any of that money from open bank to other institutions. Also, They don't support any of the apps that people use to keep track of finances in several banks. Apps like rocket money, Expedia, etc, Cannot access open bank. I'll be taking all of my money out of open bank.

I have had an open account for about 2 weeks and am ready to close it. The sign in procedure for their bank is at best horrible. They are very slow in reacting to requests. I have very early on lost any faith I might have had in these guys. STAY AWAY!

I'm a current account holder. I do recall that I opened account based on the option of free wires in & out and good savings rates. I'm leaving aside that the initial deposit took about 7 business days since the day they charged my external account, so you instantly lose almost two weeks interest. On 12/30/24 at 9 AM I attempted to wire money to pay for my car. CSR Birzney told me that due to frequent fraud there is no outgoing wire, so I made outbound transfer, which had required a managerial approval, which he got approved. Openbank "cutoff times" say that if the transfer made before 12:30 PM ET it will be "processed the same business day and available the following business day". Sure thing, it didn't happened. My money left my account on 12/30/24, on 12/31/24 my account says "transfer completed", my car dealer didn't get the money, I lost a discount, offered for 2024 sale, my $1000 deposit about to be forfeited. 01/3/25 CSR Cara told me that after 3 business days I can file a claim and they will investigate. My questions about "transfer completed" that supposed to be when my recipient will get my money, and where is a proof that my money reached the recipient, were left without any comprehensive replies. Basically, you can get your money only setting transfer from your external bank - this how I'm going to immediately move my business somewhere else and close my account at this so-called bank. Don't get fooled by their rates: it's almost impossible to get your hard earned funds back.

Allerletze Drecksbank! Bloss kein Kunde werden! Man hat hier nichts als Ärger! Der Höhepunkt war, als ein Ebay-Käufer, der mir Geld überwiesen hat, das in betrügerischer Absicht bei der Openbank reklamiert hat! Ich hatte daraufhin monatelang nur Ärger und am Ende wurde mein Konto GEKÜNDIGT!!! Absolut unseriös, kriminell, betrügerisch und kundenfeindlich, diese Bank!! Eröffnet hier bloss niemals ein Konto!! Im Zweifel ist euer Konto monatelang gesperrt, ohne dass ihr einen Fehler gemacht habt und an euer Geld kommt ihr auch Ewigkeiten nicht ran!! Habe Strafanzeige gestellt und und eine Beschwerde bei der Bafin eingereicht! Drecksbank!!!!!!!

Fraudulent practices. Try to transfer funds back into my originating bank. And after several days of calling and attempting on their website, I have had no success at all to be able to get my money transferred back. Customer service people were equally evasive and provided no answer as to why my transfer has not taken place. I filed a complained to consumer finance.gov and received a boiler plate response from the bank they will review the matter. And now when I go to the bank, my transfers are reportedly Cancelled. This is an absolute farce and a fraudulent way to steal peoples money. I will continue to report them to any and all government agencies, do not trust this bank even with one penny. I have never had such an experience with any bank that is reportedly Federally insured. The bank should be bad from doing any business with US customers.

I would give negative stars if I could. Should have known better. This bank has daily transfer limits resulting in numerous days to transfer money in. I opened my account about one week ago. Yesterday, three of my four transfers showed in my account balance. Today, my account shows $0.00 and says that my account is closed. Stay away from this bank or proceed at your own caution.

Don't do it! Their banking service relies only on the app which doesn't work leaving you without a way to manage your money. I barely had the account open and when I called in to cancel the transfer I initiated they were unhelpful and said I would have to call in after it went through. I have since read other nightmare reviews of money being lost or taking forever to post meaning days of lost interest. I ended up blocking the transfer from my original bank. I trusted NerdWallet instead of doing my own research. Even the app has poor reviews in Google play store.