Segavick
Never shipped the product, POOR CUSTOMER SERVICE.(finnally shipped the product)
I ordered the product in april 1st, And after the first day i reached out to customer support to ask how long the delivery takes, They said 1-2 days processing time and 3-10 days shipping. 4 DAYS HAVE GONE BY AND NO UPDATES, NO NEW ORDER STATUS NOTHING, I REACHED OUT TO THEM ONLY FOR THEM TO REPLY 5 HOURS LATER ASKING IF I HAVE A HOUSE NUMBER. MY HOUSE DOESNT HAVE A HOUSE NUMBER, I WROTE NOTHING ON THE HOUSE NUMBER PAGE, AND THEY DEEMED IT INCOMPLETE. I REACHED OUT TO THEM YESTERDAY AND AM YET TO HEAR A RESPONSE. So they finally Shipped the product, and im recieving it today, 10 days. 10 days!! I am in the eu, and the warehouse isnt even that far from me.
Response from OolactiveApr 17, 2025
Thank you for your feedback. We will further optimize our services and processes. If you have any questions, please contact us at [email protected].