OolactiveReviews of oolactive.com

Terrible service. I ordered my e scooter on the 26th of February, and due to Oolactive's incompetency, they shipped it with the wrong freighting. That means the packet was legally overweight, and sent back to Poland where they ship from, because they're cheap. Support is very unclear in communications AND unresponsive. I'm sure the package will arrive eventually, but even so, this is my first and last order with Oolactive ever. I highly recommend you do not trust these people for your critical need shipments. Update: Refund was issued, but the company also requested a specific star rating in exchange for resolution, which I do not consider appropriate. Shows you they prefer score recovery over fixing the process that caused this issue.

I do not know if this company is legit. I bought a few items from their website for my kids, none of them fit even though I bought the correct sizes. There is no phone number so I emailed them to return since they have a return policy, but never heard back. I am now disputing with my credit card company. The company itself doesn't seem legit, else why is there no phone number to contact and why has nobody responded to me? It is certainly not US-based. Edited to add: They responded finally after over a month and offered $26 back out of the $187 that I had spent. They said it will take too long and shipping is too expensive so I should just give it away to friends and understand them. WTH?? I mean, this is absolutely ridiculous. Do not buy from them. I disputed with my credit card company and got a refund. I would stay away, they are a fraud even though their website says 30-days money-back guarantee.

I order 2 jerseys over a month ago and even paid the expedited fee. I have sent several emails and have yet to hear from this company.

Purchased 2 jerseys. Both were fine material, but one came with a misspelled word. Ask for options, they said on 9/22 they would ship replacement and 2-5 days I would get tracking info. Here we are well past window and no update or response from company.