Onyx BioLabsReviews of onyxbiolabs.com

Response from Onyx BioLabsJul 11, 2026

Thank you so much for this incredible review, Dr. Nicolini! We are absolutely thrilled to hear about your exceptional experience with our team. I will be sure to pass along your kind words directly to Tracy—she takes great pride in delivering personalized, thorough support to ensure our researchers have exactly what they need. Thank you for your high recommendation, and we look forward to continuing to support your laboratory's research goals!

Response from Onyx BioLabsJul 11, 2026

Hi Sofi, thank you for the 4-star review! We appreciate your patience with the shipping delay and are glad to hear that your order arrived safely and completely undamaged. We look forward to providing you with an even faster experience on your next project!

Response from Onyx BioLabsJul 11, 2026

Hi Yerika, thank you so much for the 5-star rating! We are happy to hear you are satisfied with our research products and look forward to supporting your laboratory goals again soon!

Response from Onyx BioLabsJul 3, 2026

Hola Andrés, ¡muchas gracias por tu reseña de 4 estrellas y por confirmar que los péptidos te han servido bastante! Lamentamos el inconveniente con la pequeña demora de esa parte de tu pedido. Siempre trabajamos para que todos los materiales lleguen lo más rápido posible a tu laboratorio. ¡Agradecemos mucho tu confianza y apoyo a Onyx BioLabs ​Hi Andres, thank you so much for the 4-star review and for confirming that the peptides have served you well! We apologize for the inconvenience with the slight delay on that part of your order. We are always working to ensure all laboratory materials arrive as quickly as possible. We truly appreciate your trust and support of Onyx BioLabs!

Response from Onyx BioLabsJul 3, 2026

Hi Chris, there seems to be a fundamental misunderstanding of standard laboratory research materials here. Our compounds are professionally lyophilized (freeze-dried), which concentrates the pure active peptide into a microscopic cake or vacuum-sealed layer at the bottom of the vial. It is completely normal for the vial to appear empty or contain a minimal puck until your laboratory reconstitutes it with a liquid medium. All of our batches are third-party tested to guarantee exact milligram content and >99% purity. Please check our website's FAQ regarding lyophilized appearance, or reach out to [email protected] if your lab needs assistance.

Response from Onyx BioLabsJul 3, 2026

​Hi Tracy, thank you so much for the awesome 5-star review! We love hearing that our fast shipping, fair pricing, and third-party testing make choosing Onyx BioLabs a no-brainer for your laboratory. We appreciate your support and look forward to partnering with you on your future projects!

Response from Onyx BioLabsJul 3, 2026

Hi David, thank you for bringing this to our attention. We apologize for the fulfillment oversight regarding your Starter Kit and for the transit damage to your packaging during shipping. We take quality control and secure packaging seriously. We have reached out to you directly via email to ship out your missing Starter Kit immediately and replace any damaged packaging items to ensure your project parameters are met.

Response from Onyx BioLabsJul 11, 2026

Hi Mel, thank you so much for the wonderful 5-star review! We are so glad to hear that our team's rapid response times, helpful communication, and commitment to quality have stood out to you. Treating our community with the utmost care is a top priority for us. We truly appreciate your high recommendations to your family and friends, and we look forward to continuing to provide excellent service for all your future project needs!