ONYC Hair Company’s values earn praise from fashion brands and magazines, including Ebony Magazine, Allure Magazine, InStyle Magazine, and others.ONYC Virgin Hair Company offers its customers various collections to suit any lifestyle, fashion sense, and aesthetic style. ONYC believes in the uniqueness of people and respects self-growth and self-discovery. The company understands the needs of its customers and delivers after thorough research to improve its value in the market. ONYC’s credibility is a result of its experienced staff. The company has a strict policy on quality analysis. Every department in the company plays a role in the creation of high-quality hair extensions. Hair extensions are hand-curled, sealed, and treated by the staff at ONYC before packaging and delivery. This intricate system encourages the loyalty of ONYC customers and triggers the curiosity of first-timers.
ONYC Virgin Hair Extensions (onychair.com) has 32 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
onychair.com
Website
onychair.com
Category
Hair Care & Styling
Location
Rockville, Maryland
Listed on Five Star Index
2026
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The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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Definitely will recommend. Fro Out Kinky Straight from Onyc, it has exceeded my expectation. Very soft, versatile, lightweight and I also love that it arrived faster. People were still in shock that it was extensions. I will absolutely buy this hair again since it’s too good. It’s really great hair totally worth it. Super happy with my purchase
Response from ONYC Virgin Hair ExtensionsFeb 26, 2024
Dear Adam,
Thank you for your fantastic review! We're thrilled to hear that our ONYC Fro Out Kinky Straight exceeded your expectations in softness, versatility, and lightness.
It's great to know it arrived quickly and that you're happy with its natural look. We look forward to serving you again soon!
KG
Keisha G.
I really like this hair
I really like this hair. I’m using my Kinky Straight Virgin Hair Weave from Onyc for 3 months now and haven’t had any kind of issue. It feels just like my real hair and I receive a ton of compliments from it. I honestly enjoyed using it. Very impressive. If you’re looking for the perfect kinky straight extensions, then I will always recommend the ones from ONYC hair!
Response from ONYC Virgin Hair ExtensionsFeb 26, 2024
Dear Keisha,
Thank you for your kind words about our Kinky Straight Virgin Hair Weave. We're thrilled to hear that it blends well with your natural hair and that you're enjoying the compliments. Your satisfaction motivates us to maintain our high-quality standards.
We're honored you recommend us and that our product is a valued part of your beauty routine. We look forward to continuing to enhance your confidence and beauty with our products.
SW
Sarah W.
I highly recommend Onyc Hair
I highly recommend Onyc Hair! Ordered Kinky Straight Virgin Hair. All I can say is that this is one of the best I’ve invested in such a long time! The hair itself is very soft and I don’t experienced shedding and I love it so much! I am happy with this hair, and I want to see how long it will last.
Response from ONYC Virgin Hair ExtensionsFeb 26, 2024
Dear Sarah,
We're thrilled to hear that our Kinky Straight Virgin Hair has significantly enhanced your experience and that you regard it as a valuable investment. Your satisfaction and confidence in our product are immensely important to us. We're delighted to know it meets your expectations with its quality and feel.
We look forward to hearing more about your journey with ONYC Hair and its lasting impact. Your happiness and self-assurance are our top priorities. Remember, we're always here to support you and hear more about your experiences.
Thank you for your wonderful review and for being a valued member of the ONYC Hair family.
RR
Ramona R.
Extremely happy with my new Kinky Curly…
Extremely happy with my new Kinky Curly Clip In Extension from ONYC. It’s a rewarding investment for myself. So unbelievable! I love how soft and light the hair is. It also smells great! This is the best hair I have ever used. You won’t regret your purchase! You’ll get your money's worth
Response from ONYC Virgin Hair ExtensionsFeb 26, 2024
Dear Ramona,
First and foremost, thank you so much for sharing your delightful experience with our Kinky Curly Clip In Extension. It truly warms our hearts to hear how rewarding this investment has been for you. We understand that choosing the right hair extension is not just about enhancing your look; it's a form of self-love and self-expression.
The fact that you've found our product to be the best you've ever used is incredibly gratifying for us. We put a lot of care and passion into ensuring our hair extensions are not only of high quality but also bring a sense of joy and confidence to those who wear them. Knowing that you appreciate the softness, lightness, and even the scent of the hair fills us with immense pride.
Your kind words are a strong affirmation of the dedication we have to our craft and to our customers. We are so grateful that you chose ONYC and that your purchase has brought such happiness to your life. Remember, every time you wear your extension, it's a reflection of your unique beauty and style.
Thank you once again for your heartfelt feedback. You're not just a customer; you're part of the ONYC family, and stories like yours inspire us to keep doing what we love. May your new extension continue to bring you joy and confidence every day!
JU
Jennifer U.
I'm very happy with it
"It’s worth the investment and there’s nothing I have to complain about. The quality and
texture of Light-Relaxed Straight Tape Hair Extensions is really worth 5 stars. I’m very
happy with it. I even recommended this to my friends. After seeing mine, they decided to
buy too. Go and order now! I promise you won’t be disappointed!"
Response from ONYC Virgin Hair ExtensionsFeb 26, 2024
Dear Jennifer,
We are incredibly touched and grateful for your heartfelt review. Knowing that our Light-Relaxed Straight Tape Hair Extensions have not only met but exceeded your expectations fills us with immense joy and pride. Your experience, from the quality and texture of our product to the happiness it has brought you, is exactly what we strive for with every customer.
It's truly heartwarming to hear that you've recommended us to your friends and that they, too, have decided to experience our products. This kind of trust and support is what motivates us to keep doing our best every day.
Thank you for being not just a customer, but a part of our journey. Your satisfaction and recommendation are the highest compliments we could receive. We promise to continue delivering products that won't disappoint, and we hope to bring more joy to you and your friends in the future.
MR
Melissa R.
Best Kinky Curl ever
Best Kinky Curl ever! I just received my 14 inches Kinky 3B-3C Curl. It’s very soft,minimum shedding and easy to maintain. It is also very natural looking. I love how this hair blends in with my natural hair texture. I’m really happy with my purchase from Onyc.
It’s worth it!
Response from ONYC Virgin Hair ExtensionsFeb 26, 2024
Dear Melissa,
Thank you so much for taking the time to share your wonderful experience with our 14 inches Kinky 3B-3C Curl. We are truly touched and overjoyed to hear how much you love it. Knowing that it blends seamlessly with your natural hair texture and that you're finding it easy to maintain means the world to us.
Hair is so much more than just a style—it's an expression of who we are. To hear that our product has brought you joy and satisfaction is genuinely heartwarming. We understand the importance of feeling comfortable and confident in your appearance, and we're honored to be a part of that journey with you.
Thank you for choosing ONYC for your hair needs. Your happiness and satisfaction are what drive us to continue providing the best quality products. We look forward to serving you again and hope to keep adding to your beautiful hair experiences.
DJ
Debra J.
I purchased the Kinky straight straight…
I purchased the Kinky straight straight some months ago. I have to say that I was very excited about getting this hair. I got the hair in the color #30. This hair was the worst! it tangled and shed. The hair is so course it rubbed my hair out that is on the nape of my neck. This hair was a total waste. of money!!! I know how to take care of hair and weaves. I am a hair stylist. I bought several high quality products for this hair and it still tangled and shed. A total waste of my nearly $400.00.
Response from ONYC Virgin Hair ExtensionsFeb 26, 2024
Dear Debra,
First and foremost, we want to extend a sincere apology for the disappointing experience you had with our Kinky straight hair in color #30. It's particularly disheartening to hear this feedback from someone with your expertise and passion for hair care. We value the trust you placed in our product, and we are truly sorry that we did not meet your expectations.
Your experience, especially as a professional hairstylist, offers us invaluable insights. We understand that as a specialist in the field, you would have taken all the necessary steps to maintain the hair extensions. The issues of tangling and shedding you faced are concerning, as our goal is always to provide a product that not only meets but exceeds professional standards.
We want to address the specific product you purchased. Our colored textured hair, as you mentioned, undergoes two levels of processing – coloring and then texturing. This process, indeed, can make the hair more prone to challenges as it would with natural hair that has been similarly treated. We strive to balance the integrity of the hair with the desired color and texture, but it seems in your case, this did not translate into the quality experience we aim for.
Even though your review was written about five years ago, your feedback remains extremely important to us. It informs the ongoing improvements we make in our production processes and customer service practices. Over the years, we have worked diligently to enhance the quality and resilience of our hair extensions, particularly our colored and textured ranges.
Your professional perspective is invaluable, and we would welcome any further insights or suggestions you might have on how we can better meet the needs of hair care professionals like yourself. Please feel free to reach out to us with your preferred course of action and any additional feedback you may have.
Once again, we apologize for the inconvenience and disappointment you experienced. We are committed to learning from your experience and ensuring it guides us in providing better products and services.
Sincerely,
ONYC Hair Support Team
AL
Aisha L.
Horrible
Horrible, unacceptable experience. False advertisement, unresolved customer complaint. They told me the hair was Remy and the hair matted into a birds nest knot of a tangle in less than 3 months+ 4 installs. These are only clips in mind you. Can you imagine if it was bundles or a unit? This hair is matting and balling up although their site boasts "one donor, 100% human, cuticle hair." They won't resolve it! If they claim their product is remy then wouldn't that mean I received an "off" product or bad batch where a simple replacement, partial refund, or any sort of resolution will do? I even offered to send the hair back to them or show them pictures for proof. Other companies have done this before and the replacement hair has lasted me 5 years. This company has simply ignored me. Anything else would be false advertisement and I plan on waging a full on war with this company for scamming me out of $400!
Response from ONYC Virgin Hair ExtensionsFeb 26, 2024
Dear Aisha,
First and foremost, we want to extend our heartfelt apologies for your distressing experience, despite the time that has elapsed since your review. It's never too late to address concerns, and we deeply regret that your experience with our product did not meet the high standards we strive to uphold.
Reflecting on your feedback from five years ago, we want to acknowledge the disappointment and frustration you felt. Discovering that the hair you invested in – both financially and emotionally – did not perform as expected is understandably upsetting. The issues you described with matting and tangling are particularly concerning, given our commitment to providing high-quality, 100% Cuticle Hair.
Please know that we take your feedback very seriously. Our claim of using "one donor, 100% human, cuticle hair" is a cornerstone of our brand's promise, and it pains us to hear when a customer feels let down by this pledge. Over the years, we have continued to refine our processes and quality checks to ensure that every product we send out meets our stringent standards. While we do emphasize the importance of proper maintenance, especially for heavily textured hair, we understand that this does not diminish your experience of the product not meeting expectations.
Regarding your original complaint, it is disheartening to hear that it was not resolved satisfactorily. Offering to return the product or provide pictures for proof was a reasonable approach, and we apologize that your attempts to seek resolution did not receive the attention they deserved. This is not in line with the level of customer service we aim to provide.
Your feedback has been, and continues to be, a crucial part of our journey towards improvement. We’ve grown and learned a great deal, and we hope to demonstrate this to you.
Thank you for bringing your experience to our attention, and once again, we apologize for any inconvenience and disappointment caused.
Sincerely,
ONYC Hair Support Team
