Liz C.
Best Chat Support Imaginable
Ok, up until now I have not considered myself tech savvy at all. I signed up for a program to help empower myself with my online business management and marketing, and they recommended Ontraport. I was VERY nervous. Yet I find I am learning and understanding Ontraport with much more ease than any other email or web based platform I have used. But the icing on the cake is the Live Chat Support. Anytime I have a difficulty, I go in there. Someone is always available to help within minutes. They explain things well, and even send links to custom made in the moment videos to show me where to click and what to change. In doing things this way, I am even more empowered because I'm learning within the system. And their kind and speedy responses relieve frustration and keep me in motion. When a challenge is too big or needs more attention, they move to email support to spend more time and dig into things. Which has also been fantastic. What I'm most impressed with is the speed at which many support techs are able to figure out what I've done or missed, and then show me how to correct it. And if I don't understand, they are kind and considerate in responding. LOVE LOVE LOVE Ontraport support. I am so grateful. I highly recommend this service.
Response from OntraportFeb 18, 2022
We're crying happy tears at this amazing review. 😭 We hope to empower more non tech savvy business owners/leaders just like you! So happy your nerves have been eased and you've gotten the support you need to get up and running on the app. Thanks for taking the time to leave this detailed review, Liz!




