Ontraport Reviews | Read Customer Reviews of ontraport.com

OntraportReviews of ontraport.com

4.9326 reviews
Sales & Marketing
440 N Barranca Ave #6884, Convina, California

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Ontraport

About Ontraport

Enterprise-grade CRM, built for growing businesses.Ontraport fuels your marketing, sales and support in one place — without the complexity and high costs of traditional all-in-one platforms. Designed for growing businesses, Ontraport combines CRM, marketing automation, payments, email and SMS marketing, forms, landing pages, and memberships in a single connected platform. Any business process. Any customer experience. Anything you envision — it's possible with Ontraport. Your team has its own way of operating, and Ontraport gives you the freedom to create systems your way without code or complex integrations. Start with a template or customize from scratch to build exactly what your business needs. Start your free trial Book a discovery call Visit our site

Ontraport (ontraport.com) has 326 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: ontraport.com
Website: ontraport.com
Category: Sales & Marketing
Location: Convina, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 97% of reviews.
Latest: Most recent review: July 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Ontraport reviews

Showing 311 reviews with 5 stars · Clear filters

Ben O.
Jan 30, 2021
Building campaigns is new to me and I…
Building campaigns is new to me and I often get stuck with some technical stuff. The support that I get on the Live Chat is always so helpful. The team a patient and super knowledgeable. This is something that Ontraport do better than anyone and it makes it a pleasure to use their software. Thank you
Response from OntraportFeb 3, 2021
Thanks for sharing your experience with our Live Chat system, Ben! Fun fact: We respond to hundreds of chats everyday and our support team always manages to kill it!!
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Nick S.
Jan 28, 2021
Always great support from the team 👍
Always great support from the team 👍
Response from OntraportFeb 3, 2021
Thanks Nick! We will certainly pass this message along to the rest of the team.
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Christian K.
Jan 28, 2021
Ontraport is a 5-star company, service and product in one.
Ontraport is 5-star service, accountability and trust for me! Never have I seen a platform more committed to great service, development of their product and treating their employees and customers with the respect they deserve. Try Ontraport! Support is way better than their competitor´s.
Response from OntraportFeb 3, 2021
Thanks for this 5-star review Christian! 😍
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Yuki Y.
Jan 27, 2021
I have been very happy with the support…
I have been very happy with the support system I have been experiencing with Ontraport. I am not a “tech person” so diving into building my own membership site was a new venture. I like how every customer support team is personable and professional at the same time. Great support IS important to continue to be empowered to pursue your dream.
Response from OntraportFeb 3, 2021
Hi Yuki. Our support team certainly cares a lot about our clients so we love to hear that you've had a great experience. Thanks for the review and for being apart of the community!
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Mark & Nancy B.
Jan 27, 2021
Date Issues
Date Issues Recently our birthday field has been populated with the date that the entry is manually entered. Before that (unknown if it was human error) the proposal date, signed date, and completion date were being populated with the appointment date. Support couldn't recreate it so when I do a couple of entries today I will see what happens!
Response from OntraportFeb 3, 2021
Hope this worked out for you Mark and Nancy!
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Elika - Health C.
Jan 27, 2021
Im so grateful for the technical support to my business
Thank you for helping me to get my campaign issue identified and providing a video so i could see the exact problem. I know ontraport is a user friendly and great system. Running my online coaching business requires me to use a virtual assistant that manages the tech process, unfortunately when she is off im sometimes left with resolving technical problems and having you guys there as that extra support is a relief. Saif Raffa was fantastic at identifying the issue and sharing what i needed to do to resolve it, whilst keeping me updated along the way in his progress.
Response from OntraportFeb 3, 2021
Hi Elika! Providing a user friendly platform for all business owners to use has always been our top priority, so we're glad to hear you've been able to tackle the app on your own. We'll pass along your positive message to Saif. Thanks for the review!
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Monika F.
Jan 26, 2021
I am technologically challenged and so…
I am technologically challenged and so learning from scratch how to do things and what terminology means. Your staff have been great in answering my questions and sending me videos to assist in my learning. Outstanding support . Love you guys!!!!
Response from OntraportFeb 3, 2021
Hi Monika!! We get it, tech can be hard. You're not the only one. Glad you've found the videos helpful for learning your way around! Happy to have you here. :)
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Emmanuel L.
Jan 25, 2021
Usually
Usually, Ontraport support takes like 15 min per message they send, but this one in particular replied instantly.
Response from OntraportFeb 3, 2021
Glad you got quick service, Emmanuel!
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