HOBO Data Loggers, a LI-COR brand, makes highly accurate, reliable monitoring solutions for outdoor, indoor, water, and cold chain applications. Brands include HOBO, a name that’s now synonymous with “data logger,” and our InTemp line, for monitoring vaccines & pharmaceuticals, as well as food, in transportation and storage environments. USB, Bluetooth-enabled, and web-enabled solutions for remote monitoring feature data loggers that measure temperature, relative humidity (RH), carbon dioxide (CO2), water level, energy, soil moisture, and more. We deliver a high level of customer satisfaction and provide unlimited free technical support.
HOBO Data Loggers & InTemp Monitoring Solutions (onsetcomp.com) has 1,166 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Appliances & Electronics · Somerville, Massachusetts
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Showing 108 reviews with 4 stars · Clear filters
SG
Works great with minimal issues There have been minimal issues with connectivity. It has always connected back to the network after losing connection. Although, it did require resetting the hardware a couple of times to get it to reconnect.
Ben H.
Staff I dealt with was very helpful and quick to respond. However, the Stevens water gauge device I bought from Onset appears to be faulty and I have talked with my case worker 6 days ago and have not gotten any more help. I have called several times and gotten no response.
Richard L.
I purchased two MX2201 temperature loggers. I had significant problems getting them to operate, which were resolved by courteous and knowledgeable tech David MacDonald. But the fact is that I should not have had to call in, since what he told me should have been in the manuals, perhaps in boldface. 1 - You must push down really hard on the little dot to turn the unit on. I pushed firmly, but it's an instrument, and I didn't realize I needed to push far harder than for any normal switch. Dave explained it's to prevent accidental on/off action, which is fine, but there should be a note in the manual and the "quick start." 2 - I had the two devices next to each other and to the iPhone on my desk. Only one would connect. Dave had me move them apart, saying the Bluetooth streams could interfere with each other. Problem solved. This should be in the manual and the "Quick Start" as well. I look forward to many happy days of data logging. -Richard Leigh
Steve W.
phone support may or may not be immediately available when called. they do call back. only on one occasion did they not figure out the problem
Jane S.
So far everything is great with the product. There were just a few bumps in knowing what to order so we were able to use the data logger in the way we needed to. Some confusion on what accessories were needed, but all was sorted out. Maybe this information is laid out somewhere on the website, I just didn't see anything when I was looking.
Nice thermometer, great A.
Like this product but wish it had certificate of calibration and could be used for VFC vaccines.
Nancy D.
We eventually got what we needed. There was a misunderstanding on the product with the first order, but we resolved that and the return was easy and went smoothly.
STEVEN A F.
good dependable loggers. we have used them for years