HOBO Data Loggers & InTemp Monitoring SolutionsReviews of onsetcomp.com

Everything was perfect, we received the items successfully and the customer service is excellent. Thanks

Shipping was fast, the loggers were exactly what we needed and were easy to deploy, and customer service was very helpful in figuring out the software.

Merchandise arrive sooner than expected.

The sales rep was very helpful in putting my order together. Everything was shipped quickly. I also appreciated that they managed to fit everything into a relatively small box.

First Time User of Water Logger I just purchased my first HOBO UL20 water logger. It worked perfectly when I programmed and deployed it. However, I had a little trouble using the HOBOware Pro software to correct for barometric pressure changes, but IT support walked me right through the steps I needed to take to correct my data. Now it will be even easier to use and process the data next time.

Fast shipping, right product, I'm a satisfied customer. My only qualm is the use of Styrofoam packing peanuts. They should explore reusable or recyclable shipping options. 07-31-2019 - found out the packing peanuts are corn starch! These will now get composted. Updated rating to 5 stars!

great help via chat feature. prompt assistance and shipping

The customer service I received when I called Onset to inquire about this product was the best I have ever received from any company. And the tech specialist who helped me out was not the person who took my order, so I don't think there was a commission incentive. The product itself is surprisingly easy to use for someone who is not a techie. The free software walks you through it. As I write this I see it sounds like a paid review, but it isn't -- just honest feedback from a guy who was intimidated by the technology at first (but not now) and wishes more companies exhibited this level of customer service. I wish Onset was a company with which I could do more business, but this one datalogger is probably the only product of its kind I will ever need.