HOBO Data Loggers & InTemp Monitoring SolutionsReviews of onsetcomp.com

Everything went well. I had a slight problem with printing out an order confirmation/receipt at the end of my order (I clicked through the last page not realizing it was my last opportunity). I didn't receive an email confirmation for a couple days. However, my accounting folks wanted something immediately. An email to customer service and I received an order confirmation in a couple days, along with the usual automated version. This does not deter me from using OnSet again in the future. I'll be more careful next time. Good products and friendly customer service. Thank you.

Satisfactory service

Great products and the extra benefit of free downloadable software that can be used with most of them. Perhaps because of popularity my order was slow to ship and one of the items was back-ordered.

The button action to activate the pendant is erratic. It takes several attempts each time I try to activate the unit. Needs improvement.

It's good! Thank you, Steve

I like the product and service has been good

I received a unit that did not work out of the box. I called customer service and they were very helpful. They replaced the unit ordered with an upgraded one at no additional cost and they expedited the unit. Excellent customer service.

Easy to set up and download