HOBO Data Loggers & InTemp Monitoring SolutionsReviews of onsetcomp.com

I like that mostly everything can be done on line. But... for a company that buys as many loggers as we do, entering only 5 at a time is cumbersome.

Ordered a U24-001 conductivity data-logger. Didn't expect that it would take almost a month to fulfill the order. Otherwise, very satisfied with this company.

Ordered loggers on a Thursday and paid for overnight delivery to get them by Saturday. They didn't get shipped until Monday and I was already out of town for 3 days. Jay

Your need more detailed information on your web site on how to use and set things up and how to download it. Great product and great service but hard for my employees to show schools how to use they all want more detail videos we also just used your product in a presentation for schools to use through out their buildings I will be ordering more shortly

wifi is hard to configure with the CX 5000 gateway. however all the other features of the data loggers work well. I have taken it upon myself to find a solution to the wifi problem with the gateway and when resolved will share the solution with onset.

We installed an Onset HOBO station last February with the standard sensors as well as soil temperature and moisture sensors at a depth of 6". The cellular connection has been very reliable and the data has been consistent. One thing that I would like to see is a better historical record that is accessible on the hobolink website. As far as I can see it can only go back 1 month. The data does vary slightly from an older station that is also present, which does not make an initial difference, but as the growing season progresses we are noticing quite a difference in projected pest models. This season we plan to look into this more.

My experiences with Onset's customer support have been very good, consistently. My only gripe is with the software connectivity for those of us who use Mac computers to connect to some of our older devices. The devices still work, but hours of software troubleshooting doesn't help. Ultimately having to go online to buy a 10-year-old computer just to connect to a microstation is neither convenient nor practical.

Website is well organized, datasheets and manuals available for download to make sure it's right for the application. Order was processed quickly. I was able to configure the loggers using the phone app. The phone app (Android) froze twice configuring the loggers, had to terminate the app and start again. Hence 4 stars. Loggers are simple, but right for the application (temporary temperature monitoring on a transformer). Time will tell how well they performed.