HOBO Data Loggers & InTemp Monitoring Solutions Reviews | Read Customer Reviews of onsetcomp.com

HOBO Data Loggers & InTemp Monitoring Solutions Reviews | Read Customer Reviews of onsetcomp.com

HOBO Data Loggers & InTemp Monitoring Solutions reviews

Showing 927 reviews with 5 stars · Clear filters

Tate C.
Nov 4, 2021
I was in need of Temp/RH loggers for a…
I was in need of Temp/RH loggers for a pharmaceutical manufacturer temperature distribution study, and Onset was able to point me to the best logger for the job, deliver a large quantity ahead of schedule, for a low cost, and with great customer service. What more could someone ask for? I'll be looking to Onset equipment for all my logger and data acquisition needs.
Response from HOBO Data Loggers & InTemp Monitoring SolutionsDec 1, 2021
Hi Tate, Thank you for taking the time to post this review. We are always happy to hear that we made another happy customer. Sincerely, Justin
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JB
Nov 3, 2021
Excellent customer service
I was very pleased with the customer service with my order. Shannon R. was very patient and knowledgeable as he answered all my questions and gave me advice on which products to buy. We received the products (UX100-003 dataloggers) and are very happy with them!
Response from HOBO Data Loggers & InTemp Monitoring SolutionsDec 1, 2021
Hi, We are proud of our Customer Service team. Thank you for the great feedback! Sincerely, Justin
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Bill W.
Oct 28, 2021
Have not received product yet!
Have not received product yet!
Response from HOBO Data Loggers & InTemp Monitoring SolutionsNov 2, 2021
Hi Bill, We apologize for the long lead times and appreciate your patience as we work through the high demand and global supply chain issues. Sincerely, Justin
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Tom S.
Oct 28, 2021
The equipment works fine
The equipment works fine, but when a problem comes up, it has been difficult to get prompt answers to my questions. When after a long series of email exchanges, a piece of equipment needed to be replaced, it was backordered for many weeks.
Response from HOBO Data Loggers & InTemp Monitoring SolutionsOct 29, 2021
Hi Tom, We apologize for the delays you experienced as you worked with our Technical Support team. Your feedback is appreciated as we continually work to improve our customer's experience. Technical Support is an area of focus where we have an active improvement project going. Again, thank you for taking the time to post this review. Sincerely, Justin
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Art
Oct 26, 2021
Love these loggers
Love these loggers! Great way for us to compare the room tempos and humidity levels. Been using these units for years with complete satisfaction.
Response from HOBO Data Loggers & InTemp Monitoring SolutionsOct 29, 2021
Hi Art, Thank you for taking the time to give us your feedback. We are glad to hear that you are satisfied with out products. Happy logging! Sincerely, Justin
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Jay M.
Oct 21, 2021
One tooth, two tooth. Red tooth, Bluetooth.
Our new set of MX Water Level loggers arrived on schedule and were packaged safely and securely. I really like the Bluetooth feature which makes downloading data easy on rainy days in the Pacific Northwest.
Response from HOBO Data Loggers & InTemp Monitoring SolutionsOct 29, 2021
Hi Jay, We are glad to know you are happy with our MX Water Level product. Thank you for taking the time to give us your feedback. Sincerely, Justin
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Tyler J.
Oct 19, 2021
Easy online ordering
The purchasing process online was seamless and when I had an issue regarding shipping dates the customer service staff were extremely helpful. Special shout out to Jeremy and the production team! Everything's working great and all was in order.
Response from HOBO Data Loggers & InTemp Monitoring SolutionsOct 29, 2021
Hi Tyler, We are always glad to hear that our customer service and products are meeting our customer's expectations. I will pass this shout out along to Jeremy! Sincerely, Justin
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Dean S.
Oct 18, 2021
Have used your products previously
Have used your products previously, and always impressed with the quality. Not utilized this one yet; plan to soon. Thanks, Dean Tri State Floors 918.343.2553
Response from HOBO Data Loggers & InTemp Monitoring SolutionsOct 29, 2021
Hi Dean, We appreciate your feedback. We recognize that quality products are essential to keeping our customers happy and returning. We believe in what we do and strive to do it well. Sincerely, Justin
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