HOBO Data Loggers & InTemp Monitoring Solutions Reviews | Read Customer Reviews of onsetcomp.com

HOBO Data Loggers & InTemp Monitoring Solutions Reviews | Read Customer Reviews of onsetcomp.com

HOBO Data Loggers & InTemp Monitoring Solutions reviews

Showing 927 reviews with 5 stars · Clear filters

William H.
Jan 12, 2022
Onset promptly shipped the ordered…
Onset promptly shipped the ordered items, even at the end of the year.
Report
Mirlan D.
Dec 30, 2021
I am totally satisfied with the ONSET…
I am totally satisfied with the ONSET company services. I will order again next time.
Response from HOBO Data Loggers & InTemp Monitoring SolutionsJan 4, 2022
Hi Mirlan, Thank for the great review. We look forward to working with you again. Sincerely, Justin
Report
Pete
Dec 28, 2021
Warranty Replacement Success
A 4-channel analog data logger was purchased and received. After extensive trials during the logger setup, it was determined that the display was malfunctioning. Technical support was then contacted to report and discuss the problem. As a result of the discussion, a warranty replacement unit was sent including a pre-paid return shipping label for the defective unit. The replacement logger was setup the same as the first unit and everything worked as expected. Thank you... technical support for your expert and prompt response!
Response from HOBO Data Loggers & InTemp Monitoring SolutionsJan 4, 2022
Hi Pete, We appreciate you taking the time to post this review. We are proud of our Technical Support Team. I will pass this along to them. Happy logging! Justin
Report
W. Scott R.
Dec 27, 2021
Very helpful!
Very helpful!! Thumbs up?
Response from HOBO Data Loggers & InTemp Monitoring SolutionsJan 4, 2022
Hi, We are very happy to hear that you had a good experience with our service team. Sincerely, Justin
Report
Richard in Hayfork, C.
Dec 22, 2021
Telephone customer service was excellent!
Telephone customer service was excellent. I got good advice about the product that I needed and was told a realistic delivery date that was met. These days I find that many companies promise a quick delivery and then follow up with repeated delays that amount to months. Thank you Onset, for providing honest delivery expectations!
Response from HOBO Data Loggers & InTemp Monitoring SolutionsJan 4, 2022
Hi Richard, Thank you for the feedback. The global supply chain issues has pushed our lead times out, but we are working hard to reduce those. We have found it best to set honest expectations. Sincerely, Justin
Report
Jaime S.
Dec 20, 2021
Good morning
Good morning, service was great, you worked with us regarding delivery times, we had some issues with the credit card charges last minute but, all worked out at the end. thank you
Response from HOBO Data Loggers & InTemp Monitoring SolutionsJan 4, 2022
Hi Jaime, Thank you for the great review. We enjoy hearing from our customers and look forward to working with you again. Sincerely, Justin
Report
Robert R.
Dec 15, 2021
Great customer service
Great customer service. Calls are taken and responded to rapidly. Tech support was accessible and adept. They were able to answer our questions quickly and efficiently.
Response from HOBO Data Loggers & InTemp Monitoring SolutionsJan 4, 2022
Hi Robert, We appreciate you taking the time to post this review. I will pass this along to our Tech Support Team. Sincerely, Justin
Report
John B.
Dec 6, 2021
Spite current semiconductor allocation
Spite current semiconductor allocation, I got my order and a very good service. Thanks a lot.
Response from HOBO Data Loggers & InTemp Monitoring SolutionsDec 6, 2021
Thank you, John! We are glad we could come through for you during these global supply chain issues. We look forward to working with you again. Sincerely, Justin
Report