Dissatisfied C.
Over promise/Under deliver
Good communication, but they were unable to deliver what they said they could. Over promise under delivery situation. Would not recommend based on my experience. I received a loan for 8x what the Onramp offer was with better terms within 48 hours.
Response from Onramp FundsAug 8, 2024
Hello! Thank you for taking the time to share your feedback. We’re glad to hear that you appreciated our communication throughout the process. We understand your disappointment with the loan amount offered and apologize that it didn’t meet your expectations. Our goal is to provide lending solutions that align with each business's unique needs while also adhering to responsible lending practices. In this case, our underwriting team carefully assessed multiple factors, including seasonality and overall risk, to determine the best possible offer within those guidelines. We appreciate your understanding and would love to work with you again in the future as your business continues to grow. Please feel free to reach out if you have any further questions or if there's anything else we can assist you with: [email protected]



