Onramp provides fast, flexible working capital for eCommerce businesses. We know online sellers face constant challenges managing inventory, investing in marketing, and covering seasonal gaps. That’s why we’ve built financing designed for the way you operate.Unlike traditional lenders, Onramp offers a simple, transparent process with no hidden fees or rigid terms. Connect your store, get approved, and receive funding in less than 24 hours. Repayment is tied to your sales, so you pay us back as you get paid, keeping us fully aligned with your success.We integrate directly with leading platforms including Shopify, Amazon, Walmart Marketplace, Stripe, TikTok Shop, BigCommerce, WooCommerce, Squarespace, and SHOPLINE. By connecting to the systems you already use, we provide accurate, fair offers based on real business performance - not credit scores.Our capital is easy to access and built to fuel growth. eCommerce sellers use Onramp funding to launch new products, scale advertising, or stock up ahead of peak demand. Thousands of eCommerce businesses trust us for reliable funding that helps them seize opportunities without slowing down.Onramp is more than a lender: we’re experts in eCommerce dedicated to helping your business grow with speed, confidence, and flexibility. Get an Offer
Onramp Funds (onrampfunds.com) has 229 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
onrampfunds.com
Website
onrampfunds.com
Category
Investments & Wealth
Location
Austin, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 72% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
My name is Jonathan. I had recently, in the last two years, made an offer with this company, and they seemed to be very helpful. Up until now, they asked me to review some of my credit items, in which I have made efforts to pay every one of them off. And it seems that this company, even though I've showed good faith to pay off everything, and good faith with them, they have declined my application. So at this point, I would like to say in big letters, buyer beware. They do not support you. They're not there for you. Even if you've shown good faith with them, it doesn't matter. Their underwriters are largely unprofessional, and is why I'm giving one star review. On top of that, I do not recommend them to anybody, and I would not waste your time and your effort. Buyer beware. Buyer beware. All over again.
Response from Onramp FundsMay 21, 2026
Jonathan, thank you for taking the time to share your feedback. We understand how frustrating and disappointing this experience must feel, especially after the effort you put into improving your financial profile and working with our team.
Funding decisions are never made lightly, and our underwriting process considers a number of factors that can evolve over time as we continue learning how to best support businesses while lending responsibly. While we recognize that this may not have been the outcome you hoped for, we never want any customer to feel unsupported or disrespected during the process, and we’re sorry to hear that this was your experience.
We truly appreciate the opportunity to have worked with you and would welcome the chance to better understand your concerns. Please feel free to reach out to us directly at [email protected] so we can review your experience further.
TI
Tim
7+ day response time on emails and phone calls.
No one returns phone calls or e-mails. Unprofessional, rude. More to come.
Response from Onramp FundsMay 21, 2026
We’re sorry to hear about your experience and appreciate you bringing this to our attention. This is not the level of communication or professionalism we aim to provide our customers. We would welcome the opportunity to learn more and work toward resolving your concerns. Please reach out to us directly at [email protected] so we can connect with you as soon as possible.
VB
Vipul B.
This company is a fraud
This company is a fraud. They charge $200 for $1000 and have to be paid in 30 days. Avoid at any cost.
CU
customer
Will put your business in a hole
Will put your business in a hole
WI
William
Really bad experience
Really bad experience. Communication after pre-approval was really bad and even after you connect your Shopify account, your business banking, your Shopify balance account and send bank statements you won’t get an update unless you reach out and ask. I was able to secure 2 loans with Shopify capital before they even completed my he 1st one.
Response from Onramp FundsSep 10, 2025
Hi William,
We’re very sorry to hear about your experience and that we fell short in our communication and follow-up. You shouldn't have to chase us for updates, and we recognize that we dropped the ball here.
We’ve already addressed this internally with our team to make sure it doesn’t happen again. Your feedback helps a lot, and we appreciate you bringing it to our attention so we can learn and improve.
If you’d like to continue the conversation or need support with anything else, please reach out to us directly at [email protected] so we can make things right.
CU
customer
total rip off
total rip off
Response from Onramp FundsAug 26, 2025
Hi Sergio,
Thank you for the candid feedback! It looks like you've just taken your third loan with us. Our cost reflects the value of Onramp's service and risk profile specific to your business. Rates will vary based on several factors, including loan amount, term length, existing debt obligations, and business profile, and we aim to keep them competitive for the type of short-term funding we provide.
The good news about Onramp is that this cost can come down as you continue working with us. We’d be happy to chat through any questions or concerns you may have - reach out to us anytime! [email protected]
JD
Jonathan D.
Misleading
We recently applied for a loan with this company. Our business is averaging $50K in monthly revenue and has been operating for 7 months. As requested, we provided 3 months of bank statements and connected our Shopify and WooCommerce accounts to verify our income. The representative handling our account even mentioned they were impressed with our performance.
After submitting all the information, we were pre-approved for $74,000. However, the application was later denied because our business was considered "too new.", but they "support" startups, make it make sense. This is confusing, if the time in business was a deciding factor, why would we be pre-approved in the first place? It seems the time in business should have been verified at the beginning, not after all documents were submitted and a pre-approval was extended.
If the company actually requires a longer time in business, that should be clearly communicated upfront. Otherwise, the process feels misleading and can waste valuable time for applicants.
I hope the company reconsiders how they present their requirements and pre-approval process to make it more transparent and fair for future applicants.
Response from Onramp FundsJun 27, 2025
Hi Jonathan,
Thanks for taking the time to share your experience — we’re sorry to hear it felt confusing or misleading.
To clarify, your time in business was not the reason your application was declined. We apologize if that was miscommunicated during the process.
We use a proprietary risk scoring model to evaluate applications, which takes into account a combination of factors including but not limited to business performance, credit history, and publicly available data. Unfortunately, our risk score was unable to approve your application.
We know your time is valuable and it’s never our intention to waste it. We’re continually working to improve communication and transparency, and your feedback helps us do that. Wishing you and your business all the best!
FE
Felicia
BUYER BEWARE!! STAY AWAY!! IT IS NOT WORTH THE MONEY!!!
02/14/2025 ON RAMP FLAGGED AND REMOVED MY PRIOR REVIEW, COMPLETE LACK OF TRANSPARENCY!!! I AM REPOSTING TO WARN BUSINESS OWNERS!!!
FIRST and FOREMOST My experience and others that have left similar negative reviews about OnRamp Funds, is that OnRamp does not care about building relationships or helping a business.
If I could give this company negative stars I would. This so called "business lender" or "eCommerce lender" preys upon small businesses and small business owners seeking to acheive their dream by charging sky-high interest rates that many businesses (as the reviews indicate) cannot ever fully repay.
OnRamp Funds/E Commerce Lending lures you in with promises of "fast and easy funding" but they conveniently bury the real cost of their loans in fine print-only for you to realize later that you may have signed your entire business away to OnRamp Funds/E Commerce Lending.
THINK ABOUT THIS BUSINESS OWNERS:
ONRAMP FUNDS is located in Austin, Texas. OnRamp is a Delaware Corporation. E Commerce Funding LLC is the main entity referenced in the so called loan or lending agreement and is a Nevada LLC. This is the truth.
OnRamp Funds is NOT accredited by the Better Business Bureau. This should alarm anyone seeking their services.
The so called loan or lending agreement will specifically state the following:
THIS AGREEMENT IS SUBJECT TO AND GOVERNED UNDER THE LAWS AND RULES OF THE STATE OF NEVADA!
HERE IS WHERE IT GETS INTERESTING:
ALL LITIGATION AND CLAIMS OR DISPUTES ARE REQUIRED TO BE HEARD OR FILED IN STATE OR FEDERAL COURT IN TRAVIS COUNTY (Austin) TEXAS.
What honest company would need to be located in Texas, yet require the terms of the so called loan agreement be subject to the laws of The State of Nevada?
If you buy a car in Texas from a legitimate auto dealer, the loan documents do not seek to enforce laws that are only favorable to the auto dealer or lender from a completely DIFFERENT State.
Why would E-commerce Funding LLC/OnRamp Funds, located in Texas NOT make the so called loan agreement subject to laws of The State of Texas?
Is it because Texas law makes it an even playing field and Nevada makes it all in favor of E Commerce Funding LLC/ On Ramp Funds?
When you sign the so called loan agreement you will also waive your right to trial by a jury, jurisdictional rights and many other constitutional rights.
E Commerce Funding LLC/OnRamp Funds is currently suing SEVERAL small business owners, you guessed it in Travis County, Texas. Please search the Travis County Court Records and you will see.
Be concerned, this could be you or your business if you fall behind on payments, no matter how many payments you may have made to On Ramp Funds, Inc.
If you peruse through the so called agreement, you will notice that the actual "lender" or money prvider is E COMMERCE FUNDING LLC, OnRamp Funds is listed as an AFFILIATE. Why is OnRamp Funds listed as an affiflaite? OnRamp Funds on its website claims to be the so called lender or funds provider.
Why is OnRamp Funds, Inc. appearing to hide the existence of E Commerce Lending, LLC.?
They cannot nor will they deny this, they will just omit this fact.
The typical reply from OnRamp Funds to nearly every complaint and I am sure to this complaint will be, "The customer or business owner did not make timely payments", or "we tried reaching out to the business owner and the business owner never responded."
In most cases the businesses in the reviews indicate that the businesses made significant payments towards the amount owed, exorbitant interest rates and fees charged by OnRamp Funds.
The business has a bad month or two and OnRamp Funds swoops in and crushes the business by instructing its debt collector to send UCC Lien notices to each and every platform or payment provider available, Pay Pal, Amazon, Stripe, etc., threatening to sue the above referenced platforms if they release any funds to the business on the notice.
The notice instructs the platforms to hold funds for the benefit of OnRamp Funds, Inc under threat of legal action.
The business must satisfy every cent or condition claimed in the UCC Lien Notice by OnRamp Funds according to the notice.
All monies of the business held in the various payment platforms are frozen and held pending full payment to OnRamp Funds.
OnRamp Funds will assess all collections fees, default fees, late fees, interest fees, any fee associated with the so called agreement is also held or "frozen" for sole benefit of OnRamp Funds.
The subject business has no say in this. I find this to be reprehensible and unfair.
I hope anyone reading this review will give pause prior to entering into any agreement with OnRamp.
My experience is that OnRamp will not help you or work with you, which could result in the loss of your business and your hard work towards your dreams.
Response from Onramp FundsFeb 17, 2025
Hello! We take customer feedback seriously and want to clarify several inaccuracies in this review. Please note, we do not have the power to remove reviews from Trustpilot. Your initial review was removed by Trustpilot's team due to violating review guidelines. We are copying our initial response to your review below for the sake of transparency:
First and foremost, we make every effort to work with our customers through unique challenges and always aim for a full resolution whenever possible if payments are missed.
Payment & Default Process: As a lender, we rely on agreed-upon payments to be made. In this case, the borrower failed to make any payments for over four months, despite multiple extensions and accommodations. We provided grace periods and attempted to work with them before escalating to collections.
Legal & Business Structure: Onramp Funds operates transparently under the necessary legal structures common in the financial industry. Our agreements are standard for the lending space, and our remittance rates are dynamic, often in the low single digits - not the exaggerated figures claimed in this review. We are headquartered in Austin and incorporated in Delaware. This is not an unusual business practice.
Misleading Claims: We do not "hold all of your funds." When a merchant defaults on their obligations, standard UCC protections apply, as with any commercial financing agreement. The claim that we charge a "30% default fee" is inaccurate. This is simply the maximum cap, and actual fees vary based on circumstances.
We encourage any merchant with concerns to reach out directly so we can work toward a resolution. We remain committed to fair and transparent lending practices that support small businesses, however, it should be no surprise that a customer who has not made a payment to us in over four months will face consequences.