OnlineorchardsReviews of onlineorchards.com

I ordered a Flavortop Nectarine from Online Orchards (via Home Depot). Nice little plant; unfortunately I was disappointed when it produced WHITE flowers. Yep, it's a nice little plum tree, but not what I ordered.

Ordered 4 palm trees. Included with the order we received an invitation to write a review on HomeDepot.com as a reward we would receive a free tree or 2 free shrubs “no strings attached”. Yes, there was a string attached: the instructions said that we had to send them an email to customerservice@onlineorchards (I am not allowed to post the complete email address here) which is a bad email address. It bounced right back. We sent them emails to 2 other different email addresses, which didn’t bounce back but they never replied. They wouldn’t answer the phone either. So they are trying to get good reviews by making customers believe that they would get something for free in exchange and once the review is posted on Homedepot.com the customer will find out that it was BS.

Bought some plants through HomeDepot. They provided an incorrect tracking number that delivered some plants to FL. I live in NY. HomeDepot sent an email to Online Orchards which has not replied after 48 hours. Had to get HD to refund me my money.

Out of 40 fruit trees purchased, 31 died. Sent several requests to Erin and NEVER heard from them. Horrible company. The good reviews are very suspect.

An absolute joke of a company. Zero customer service, and sent me the wrong plant and never made an attempt to answer a single email about it. When you see the website, you will notice they done have a phone number... there's a reason.. they're a scam

I got half of a honey locust tree for $30.00 & free shiping, they cut the top off, I got a crap tree ! Why would you cut the top off ! Never buy again !

I ordered 7 Karl Foerster Avalanche ornamental grass plants in May 2024 and 4 of the 7 plants were Miscanthus sinensis 'Zebrinus' (Zebra Grass). When they arrived they all looked the same and were tagged as Karl Foerster Avalanche. It wasn't until they were in the ground for months when the Zebra Grass started to get it's stripes on the blades of grass. At that point, when I realized I received 4 wrong plants, the return date had past. These were purchased through Home Depot; I will never buy from Online Orchard again!!

Trees were not trees, they were sticks. Dead ones. No help what so ever. They talked me into doing the scratch test, which, I know all about. Waited to see if them came back (per their suggestion) No luck. When I contacted them again, they told me I was too late. Pay a little more, and buy from a higher quality farm. I’ve had great luck with their competition. And the service from them is great!