OnlineorchardsReviews of onlineorchards.com

I placed an order for a pear tree and received a confirmation email but that was the last I heard from onlineorchards.com. They don’t respond to emails and don’t publish a phone number. This business is completely unresponsive and seemingly deserves all of the one star reviews. Wish I had checked their reputation first. Payment was thru Venmo and a dispute has been filed.

Ordered 5 trees, only 4 arrived. They were in bad shape - no buds or leaves and roots looked pretty sorry, not sure if they will live. I sent three emails and provided feedback on their online "provide feedback button" which asks for an email so they can get in touch. I have not heard from them. Will not do business with them again. Ever.

Ordered a tree through Home Depot Tree is dead and online orchard will not respond I think Home Depot should drop them as a supplier Can’t be good for their business

I ordered a cherry tree a year ago (spring of 2024) through Home Depot. It arrived in terrible shape. After planting it had a few leaves come out and then died. Home Depot said they had zero responsibility, even though I ordered on their web site and they paid the shipping and said I should have never ordered from Online Orchards. Tried to contact Online Orchards on line as no phone number can be found and never got a response. They have my money and I have a dead stick.

Ordered Red Haven Peach (from OC through Home Depot) and Red Bartlett Pear from the OC main website and both were dead. Customer service emails do not get a response. I’m so irritated! Money wasted!

I ordered a Royal Ann Cherry Tree last year in the early fall. It did not live. I called the phone number on the web site and it was some Tech Company and NOT the Online Orchard. NO other way to contact them. I WILL NOT BE PURCHASING ANYTHING ELSE FROM THEM. SAVE YOUR MONEY. AT LEAST STARK BROS WILL STAND BEHIND THEIR PRODUCT AND REPLACE IT.

I ordered an apricot tree in late winter while trees are still dormant. About a foot up the trunk from the base about two thirds of the trunk was missing. Couldn’t understand how the tree could still be viable with this much damage but waited for Spring to pass judgement. Sure enough the tree was not alive. Contacted online orchard for a replacement as they claim their products are guaranteed. Have not heard a word from them.

I bought 2 apple trees from them that arrived bare root. Not my preference, but I went with it. I planted both, one survived and one didn't not even six months later. I was told too much time had passed for a replacement. Terrible service. Fast growing trees and Willis orchard have a much better policy. Buy from them.