OnlineorchardsReviews of onlineorchards.com

Where to Send Your Complaint • Oregon DOJ Consumer This is the direct consumer complaint contact for the Oregon Department of Justice. • Online Form (preferred by DOJ): Oregon Consumer Complaint Form • Phone (Consumer Hotline): 1-877-877-9392 • Mailing Address: Oregon Department of Justice Consumer Protection Section 1162 Court St. NE Salem, OR 97301-4096

I ordered a weeping white birch, they sent me an elm tree which I’m realizing a year after planting. It doesn’t matter how many time you try to contact them, there will be no response. Wish I read these reviews before using this company.

Warning!!! Do NOT Buy!! Horrible!! I bought a 4 in 1 cherry tree in May. When I received my tree, it was small and not in great shape. The top was chopped off and it immediately started to seep from every place they had cut it. Once planted, I emailed them immediately. It took over a month for them to reply to my message. At this point it was hanging on but barely! They wanted pictures which I immediately sent. They gave generic advice. The tree continued to fail! And eventually the leaves fell off completely. Nothing I did to help it worked. I continued to reach out to no avail. It took over 2 months to get a second reply! They suggested watering daily. Duh! I planted 6 other trees from other places in my yard and ALL the rest are thriving! This tree was so small and barely alive when I got it. I immediately responded to their second message and they still have not replied. My tree is now completely dead. A complete waste of money! And they do not care! Horrible customer service and company!

Ordered 2 thundercloud plum trees, received 1. I've been emailing them for 2 weeks no reply, 8 emails to customer service. They charged my credit card for 2 take my money and run, I'm completely disappointed and upset with them will never buy another item again

Ordered three trees and all three arrived in extremely poor condition. The apple twist, cherry twist, and curl-free peach all have insect damage, yellow leaves that fall off at a touch, and both the twists have two or three inches of dead leaves in their pots that are clearly moldy. I have never seen trees this pitiful. It looks like they grafted very tiny leaf clusters on an old, dead branch of something. Just abysmal. They could improve by actually sending viable trees as advertised.

I received a tree that was almost dead, dropping its leaves, and when I reached out to the company they did not respond. It was within the return window. I do not recommend for product or customer service.

A shipping label was never created until I filed a dispute with PayPal. Several inquiries were never responded to. After my dispute was initiated, I received the ugliest order I’ve ever seen. I ordered a 3-4ft Lapkin’s Cherry tree. I received a 4ft stick with sawed off branches. Every one was cut off and maybe a dozen limp little leaves. I have no idea what I received and can hope it gets prettier.

Total rip off , purchased 1 apricot , 1 peach Bareroot in April. Now July still dead wood Steer clear from this rip off company