OnlineorchardsReviews of onlineorchards.com

Do not use this company!!! I ordered #2 Dwarf Bing Cherry trees and received #1 Van Cherry Tree. I have left multiple email messages and called them multiple times and left messages, too and they have never responded.

Bought 1 Honeylocust tree from the site, was sent a random tree, a Weeping Birch Tree that is sensitive to my climate. Requested that they help on the phone and in an email. No responce. Bad customer service, whole sale horrible marketing stretegy to cater their trees to the broader USA. Will not send a replacement for my lost time and effort, have to plant the tree or let it die. Will not buy from them again. Ever.

I ordered two trees and two blueberry plants and they arrived in two separate deliveries. I received a hazelnut tree with evident signs of root rot and the apricot tree was withered and chlorotic (yellowish). They both were clearly handled poorly as both had damaged twigs and buds. I called several times and send messages both via email and from the website, no reply whatsoever.

Total scam. Placed my order and they charged my card and I never heard from them. No response to emails or calls. Disputed th charge and I’m done with this shady company!

When you purchase a fruit tree from the thru Home Depot, they claim they will send you a free fruit. Don't believe it no response to my numerous emails after I submitted the review.

Their name is "Online Orchards" but their 'business' is a pure scam Steer clear of these crooks. Their website dors not give their street address, their email address or their phone number. That should have been a warning sign for me. I hope they rot in hell.

I ordered 17 fruit trees on July 22, 2025 and ALL of them were either diseased with black leave, or outright dead. I emailed them for living/healthy replacements and received no response. Their website has no phone number listed for contacting them. I sent an additional 4 emails to them and received no response. This cost me $738 dollars and I was forced to contact my credit card company for a refund. My credit card company initiated a temporary refund while it was investigated, and after waiting patiently for 3 weeks, I finally received a permanent refund on November 7, 2025. Not only was this frustrating and disappointing, but I lost an entire year's growing season dealing with these scammers. DO NOT BUY ANYTHING FROM THESE FRAUDSTERS. I RECOMMEND PAYING MORE FROM A LOCAL NURSERY.

I ordered a Lapins Cherry Tree - 2 years old and 3-4 feet tall, but instead of a tree with roots, I got just a stick stuck into a pot of soil. I wrote three emails to all the addresses listed on the website, but never received a response.