OnlineorchardsReviews of onlineorchards.com

I received what order in a really bad shape. 3 trees out of 5 orchards trees that I have ordered are completely dead damaged. I have try to communicate with the company, and I do not even get a call back. One hundred percent disappointed. I have wasted my money.

I ordered a tree from this crappy company. They refused to answer my emails for a year and then said they couldn't replace the tree because it was over a year. Instead of ordering anything from this criminal company, just burn your money - at least you will have 5 seconds of heat instead of a year of lies.

This company sends dead trees and won’t respond to emails. Total waste of money.

Do NOT Trust Online Orchards. They disregard contacts when they make their continued errors. BEFORE we knew how low they were rated we stupidly ordered from them .... What A WASTE OF MONEY! We received Dead Trees, Dead Plants, Dead Bushes, some were broken up, some missing the dirt that was at the other end of the box because they do NOT contain the containers in a plastic bag or anything else. And they do NOT give refunds even though you begin asking from the moment of receiving your shipment. Oh we sent the requested pictures over and over and over and still NO refund! THANK GOD we found Fast Growing Trees that send Alive, Beautiful, and much better priced LIVE plants.

I ordered a Lapins cherry tree and as other reviewers have stated, received a very poorly grafted, horribly cut back to nothing sad little stick of a tree. It is as described a 3’ tree that at one point may have been 6’. It arrived two weeks late and was immediately planted and cared for exactly as directed and has never shown anything but wood drying up. Don’t waste your money, go to a real nursery and a what you pay for. What a scam.

Ordered 2 apple trees - Fuji and Honeycrisp... Both came in a timely fashion however, there was no growth on either. I followed the planting instructions and almost 2 months later, nothing but 2 dead trees. I have tried, time & time again, to get in contact with Online Orchards but have yet to hear a word. They are an LLC, which means they are protected and they know this. I've contacted the BBB, but this will be no good either. Do yourself a favor and do better than I did - make sure you research first.

Sent me two bare root trees.

Ordered a tree showed up dead. After five days they emailed me and said they would send me another one after I sent the multiple pictures of the dead tree. They sent me a branch, and now there are refusing to refund my money for sending me a branch that was broken when it showed up. on the website it specifically says tree I did not order a graft and that’s what they’re claiming I did.