OnlineLabels Reviews | Read Customer Reviews of onlinelabels.com

OnlineLabels Reviews | Read Customer Reviews of onlinelabels.com

OnlineLabels reviews

108 approved reviews, newest moderated first

Anita
Nov 3, 2025
Consistent quality of labels for self…
Consistent quality of labels for self printing. I also like ordering them printed for me.
Response from OnlineLabelsNov 6, 2025
Hi Anita thank you for your review. We are grateful for your feedback.
Report
Disappointed/Unproffesional
Oct 30, 2025
Very Disappointed!
Me too. Matt, you not helping! I've been your customer for long time. Once I find some other suppliers, I'll move on.
Response from OnlineLabelsNov 6, 2025
Hi, This Trustpilot page is dedicated to OnlineLabels UK/Europe. If you would like to get in contact with our US Team [email protected], you can send your enquiry with the details attached. Thank you
Report
RD
Oct 17, 2025
Horrible materials
I called this morning to get help with my label printing. The phone operator IVAIS and MATT was of zero help. I asked to speak to a supervisor but IVAIS did not let me speak to a supervisor. Instead he came across rude with a negative attitude. The arrogant MATT said he is working for 4 years so I cannot bypass him and reach out to their corporate office. It is strange to see this company hires these kind of material to provide customer service. Needless to say, it is uncomfortable to call their customer service number after such blunt disregard.
Response from OnlineLabelsOct 20, 2025
Thanks for leaving your review. This Trustpilot is dedicated to OnlineLabelsUK. I understand you were dealing with our US team over the phone. Our understanding is our American colleagues are investigating this issue for you and have been in touch.
Report
Unhappy C.
Oct 9, 2025
Amazing helpful people
Amazing helpful people, professional service
Response from OnlineLabelsOct 13, 2025
Thank you so much for your kind words !
Report
Pinkie
Oct 3, 2025
Amazing service!!
Amazing service!! If I could give Online Labels more stars I would, the customer service is amazing and always helps with issues without fault. The team is amazing and I highly, highly recommend.
Response from OnlineLabelsOct 7, 2025
Thank you so much for your kind words. We look forward to assisting you again !
Report
simran B.
Oct 3, 2025
I ordered labels 26/09 and still…
I ordered labels 26/09 and still nothing delivered by 03/09 (over a week later) Order Number: 50167154 I think its a bit cheeky as these labels are certainly not cheap Had i known it would take this long I would have gone elsewhere. Pretty bad service considering Im a loyal customer having spent £100s with these guys
Response from OnlineLabelsOct 7, 2025
Hi Simran, Our promise was your item will be shipped within 5-7 business days. We have your labels ready to ship today which is within our advised ship date. The reason for that delay was one of your items was out of stock when you ordered.
Report
aaron S.
Oct 1, 2025
Labels are amazing
Brilliant customer service so helpful. Their product knowledge is extensive.
Response from OnlineLabelsOct 2, 2025
Hi Aaron, Thank you for leaving a review. We truly value your feedback!
Report
Magnus R.
Jul 31, 2025
havent got my ordre yet
havent got my ordre yet. i payed the 9th and was in my country the 22th and have been sitting in coustomes since... tried to contact Onlinelabels they just say we will contact you and dont do......
Response from OnlineLabelsOct 2, 2025
Hi Magnus, It seems like you ordered from Onlinelabels.com. This is our American site. This explains the delay in your order due to customs and transit times. I understand our colleagues in America have been in contact with you to resolve any outstanding issues. We apologise for this confusion. In the future if you'd like to shop with us again our UK/EU site is - uk.onlinelabels.com
Report