OnlineLabelsReviews of onlinelabels.com

Over 1 week for some blank labels seems unreasonable. I wouldn't recommend if you have any deadlines.

Although Online labels provides decent labels, their price increases every single time you visit their site. Despite what you think you know a bout tariffs, nobody else is doing this in the wholesale market. You have not seen one shred of news about a shortage of paper in years! There is nothing to warrant this flagrant price gouging. Shame on them!

Ordering and paying was easy, but l didn't receive a preview of the label. I would like to see what I am getting, so l can approve. I don't want to be stuck with something I can't use.

I would say that normally I get good service, but the orders have been slipping over the last few. Product is still good, but production time has been taking longer, and it's a waste of money to pay for faster shipping since OL takes longer to produce. I continued to order based on their quick turnaround...you'd have thought paying for next day shipping would have been a tip off that I needed the product fast. They mailed it Friday afternoon, now my "next day" turns out to mean Tuesday. In the future I'll be forced to consider alternative printers if I need something quickly.

I've ordered labels multiple times and they’ve always been great until my last order. Most of the labels I received in my most recent order were off center. Some way more than others but all noticeable. I contacted customer service and they told me to email pictures and I did that a few weeks ago. I still have not gotten a response. Im a small business and cant afford to waste that much on labels that I cant use. I plan on contacting them again but will be looking for another option. I had to cancel a few orders due to this and I also cant have that happen again. I hate to be “that person”, I’ve never had issues with them before but the lack of response is what did it for me.

Their stickers appearance ok but sticks with tiny white buboes all along. For home use is ok but I wouldn’t go with them for a serious project. Their customer service is lame too.

They used to be great, service is awful now. Deliveries take ages. When you order it states 1-3 business days for despatch. Then it just sits there on their system saying ready to despatch, but not actually being despatched. You have to chase and chase to get an answer. They also use Fedex who are next to useless and you can't find out any information. Login is a nightmare. Never remembers password so constantly have to reset, then it says it doesn't recognise your email, even though i've placed over 10 orders with them in last year. Only good thing is their online designing template which is why i keep buying their labels. But I need to find another supplier now.

Ordered some samples at the beginning of October to try different materials for stickers. 2 months later, they still haven't arrived. I contacted customer service about a month after I ordered to ask about it, and was told they would prioritise my order but it is still nowhere to be found! I am highly disappointed as I was hoping to launch products for sale over Christmas, and wanting to give the benefit of the doubt I didn't go elsewhere. Got the 2 stars because the customer service was prompt, otherwise it would be 1!