OnlineLabelsReviews of onlinelabels.com

I paid $30 for 2 day shipping it’s been 8 days and the package still hasn’t arrived.

This was a reinitiated order that I did not request. This is an oder from last year. A few days earlier, I placed an order an update for 2027. I received an email to review changes thinking it was for 884956v1. I did not notice that it was a version for 2026 and approved it. I do not know why an order for last year's tables was initiated.

Order hasn't arrived

These labels are ridiculously thin and very cheap. I mistakenly used them in a pinch for my higher-end spa products and they look and feel cheap. Because they are so thin, they are also very easily scuffed up and scratched which has made shipping a nightmare. I have to use extra material to meticulously pack them to make sure they have a chance at arriving undamaged. Will not be ordering again. Also, every single sheet sent (of which there were a few hundred) had a scuff on one sticker per page, which, with over 100 pages printed, adds up.

I have used online labels for years and never, not once had an issue with them. However, they have recently either been sold or taken over and I naively placed an order right before this change had started thinking it would be OK. To say it has been a total fiasco is putting it mildly. I placed an order on 24th august, knowing that their website would cease taking order from 1st september, as per the email we received. Come 5th September, no sign of the order, no update, nothing. So I check the online labels website and it is still up and running, taking orders etc. So I log a support call. 10 days later, on 15th september i still hadnt had a response, and my order STILL hasn't arrived. So at this point I get in contact with the company who are taking over, and log a call with them. Not only did the person get my name wrong (it's on the bottom of my email for crying out loud!), but confirmed they were "awaiting stock" and would dispatch as soon as it was in. I agreed to wait. We are now 22nd September, and STILL no order. Instead I get a bank notification of a reversal. They've refunded the order without even telling me! So I email the take over company again, and get told "it wasn't us it was online labels" - yet you ring the number on the online labels store and it puts you through to the take over company. I get that issues occur during transitions, but the lack of communication, care and attention our order has received is in excess of "teething" problems. We now have no labels after a month, and seemingly no reliable supplier either. If the website is still up and running when you are reading this, stay the hell away. The new company don't care and the original owners are seemingly in the wind.

Sad to write this one. If you use OnlineLabels be very careful. We started a run of 250 stickers and about 100 in, the printer started to make some crazy grinding noises. I ran to the printer to cancel the job and saw a piece of tape on the label. It ended up coming apart and getting caught in the print head. I contacted OnlineLabels to get replacement rolls because I was not about to risk it happening to my back up printer. Long story short they are blaming me and saying that I unrolled 100 labels or so (about 33 feet) of the roll and added the tape, then re rolled it. Best part is, we use eco friend paper tape, the tape on the labels we do not even have in our building.

I am displeased with my order. First my order was not the correct size I ordered but was told the mistake was my fault. So I returned the wrong labels and ordered the correct size again and one of the five rolls i orders is different from the others this is very unsettling

I ordered labels with my logo on it and I got a roll of blank stickers….im furious!!