Tom M.
Stay Away!!!!!!
Stay Away!!!!!!! Purchased 2 Potter & Brumfield relays from them about a year ago. They cost me $100. I installed them last week. They are both totally defective unusable garbage!!!!!! I contacted them and they said to refer to there return policy which sates that they must have been returned within 30 days of purchase along with a 15% restocking fee! All this for defective unusable parts! They stole my money and supplied defective parts to me! BE AWARE IF YOU DO NOT INSTALL YOUR COMPONENTS IN 30 DAYS THEY WILL STEAL YOU MONEY FOR JUNK PARTS!!!!!!
Response from Onlinecomponents.comJul 11, 2019
Hi Tom, we are sorry for your circumstance. We are in a tricky situation since the longer a product is out of our hands the harder it is to account for what has happened to it. That is why we do have a 30-day policy to alert us if something is ever wrong. That being said, we are taking another look at your situation and our RMA team will be reaching back out about getting these parts returned.