OnFlooringReviews of onflooring.com

Product arrived quickly and was just what I needed. Can’t give five stars for two reasons. First, shipping cost of $30 on a $60 part is excessive. I thought it might be because product was coming across country but product was actually shipped from in state address so distance argument doesn’t fly. Second, the cutting tool that came with the trim strip was flimsy and the blade bent almost immediately. I was able to bend it back just enough to finish the job before it broke. Don’t know what I’ll need to use on other 2/3 of trim strip if and when I need it.

Great product excellent turn around

Hello, ordering process was super easy and I received great customer service when I changed order. We had a union carpenter install the transitions and it did not go as smoothly as hoped with buying OEM parts. The metal track with the screw holes was thin metal that bent easily. We ended up needing to use adhesives. Some of the distances between the new floor and existing were half inch. Thank you

The service itself was great. Website was easy to use, order quantity was accurate, pickup at the warehouse went smoothly. Unfortunately, we had multiple board that arrived chipped, some were even chipped in the middle. Not sure if this was a handling issue or a manufacture issue, which is why I didn't rate this lower. We had to get a little creative to be able to use them, but we made it work. It was disappointing to receive material that was damaged.

The products were exactly what we wanted and needed. The delivery took a little long - but in fairness it was over the holidays.

great service, excellent availability of unique product i was looking for, care with shipment

Pretty good experience. The order and deliver was smooth. Only the thing was the few boxes were defective from manufacturing and Onflooring did refund but I wish it won’t happen.

There was and issue with FedEx delivery but it did not adversely affect my project. Other than that everything went as expected. 👍