Lawrence Wayne D.
The person who I talked to was kind
The person who I talked to was kind, knowledge, and polite.
Response from OneUnited BankApr 6, 2023
Thank you for your review regarding your customer experience with OneUnited Bank!

OneUnited Bank is America’s largest Black-owned FDIC-insured bank. The bank is nationally noted for its use of state-of-the-art technology to create unique financial products that serve the needs of low-to-moderate income communities and historically underserved minority populations.At OneUnited, banking isn’t just a service, but a technology-driven, personalized experience to help you make informed financial decisions.Join the future of finance!The Financial Brand and American Banker featured OneUnited Bank for its innovative use of artificial intelligence and data aggregation technology to boost financial literacy, offer payday loan alternatives, improve users' financial health, and bridge nationwide economic and opportunity gaps. OneUnited Bank's national achievements have also recently been published in several publications, including Cheddar TV from the New York Stock Exchange (twice), CNN, Forbes, Fortune Magazine, CNBC’s “Squawk on the Street”, and Bloomberg.CNBC recently produced a documentary showcasing OneUnited Bank’s impact on historically underrepresented minority populations. The full episode can be viewed here.OneUnited Bank is certified by the U.S. Department of Treasury as a Community Development Financial Institution (CDFI).. This past year, we received the U.S. Department of Treasury's Bank Enterprise Award for Community Development and have been honored on eleven previous occasions.OneUnited Bank recently received the prestigious, first-annual Talent Maximization Award for Community Financial Literacy Innovation at the Investment Diversity Advisory Council (iDAC) Global Finance Summit 2024. This award recognizes OneUnited's pioneering use of technology to empower individuals from low-to-moderate income communities and historically underserved minority populations to make better financial decisions.For more than 50 years we’ve been focused on fostering better financial wellness for the communities we serve. This clarity of vision and mission is re
OneUnited Bank (oneunited.com) has 706 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Lawrence Wayne D.
The person who I talked to was kind, knowledge, and polite.
Response from OneUnited BankApr 6, 2023
Thank you for your review regarding your customer experience with OneUnited Bank!
Erika A.
Every time I call customer service it’s great, a great experience. I always get the help I need and they’re pretty quick at responding. I think the only thing they would need to work on is weekend hours for customer service.
Response from OneUnited BankApr 6, 2023
Thank you for your review regarding your customer experience with OneUnited Bank!
Jerome J.
Joining OneUnited Bank was uncomplicated and easy to do.
Response from OneUnited BankApr 6, 2023
Thank you for your review regarding your customer experience with OneUnited Bank!
Betty J. Richardson R.
It was very easy for me to request a new debit card. The navigation was straightforward.
Response from OneUnited BankApr 6, 2023
Thank you for your review regarding your customer experience with OneUnited Bank!
ERIC E.
THIS IS MY FIRST TIME EVER DOING THIS I'M LOOKING FORWARE TO BANKING WITH AND TRY TO GET THIS BANK TO HELP ME GET BACK ON MY FEET I SEE IT'S A SMART THING TO DO AS OF NOW I HAVE TALK WITH PEOPLE ON HERE AND THEY WAS VERY UNDERSTANDING I DO HAVE A DEBIT CARD AND I WILL BE SAVE ON IT. THANK YOU FOR BEING THERE
Response from OneUnited BankApr 6, 2023
Thank you for your review regarding your customer experience with OneUnited Bank!
Debra M.
I encountered a problem with my account and when I contacted customer service they immediately corrected the situation. This customer service was quick, fast, and left me feeling satisfied with OneUnited Bank.
Response from OneUnited BankApr 6, 2023
Thank you for your review regarding your customer experience with OneUnited Bank!
Sharika/araceli Toinette M.
The manager called me back and corrected and apologized for all errors! With assurance of a better experience in the future…
Response from OneUnited BankApr 6, 2023
Thank you for your review regarding your customer experience with OneUnited Bank!
Mirthus S.
Just got the account
Response from OneUnited BankApr 6, 2023
Thank you for your review regarding your customer experience with OneUnited Bank!