Elvane Jean P.
Great service
Great service
Response from OneUnited BankMar 12, 2026
Thank you for your positive feedback.

OneUnited Bank is America’s largest Black-owned FDIC-insured bank. The bank is nationally noted for its use of state-of-the-art technology to create unique financial products that serve the needs of low-to-moderate income communities and historically underserved minority populations.At OneUnited, banking isn’t just a service, but a technology-driven, personalized experience to help you make informed financial decisions.Join the future of finance!The Financial Brand and American Banker featured OneUnited Bank for its innovative use of artificial intelligence and data aggregation technology to boost financial literacy, offer payday loan alternatives, improve users' financial health, and bridge nationwide economic and opportunity gaps. OneUnited Bank's national achievements have also recently been published in several publications, including Cheddar TV from the New York Stock Exchange (twice), CNN, Forbes, Fortune Magazine, CNBC’s “Squawk on the Street”, and Bloomberg.CNBC recently produced a documentary showcasing OneUnited Bank’s impact on historically underrepresented minority populations. The full episode can be viewed here.OneUnited Bank is certified by the U.S. Department of Treasury as a Community Development Financial Institution (CDFI).. This past year, we received the U.S. Department of Treasury's Bank Enterprise Award for Community Development and have been honored on eleven previous occasions.OneUnited Bank recently received the prestigious, first-annual Talent Maximization Award for Community Financial Literacy Innovation at the Investment Diversity Advisory Council (iDAC) Global Finance Summit 2024. This award recognizes OneUnited's pioneering use of technology to empower individuals from low-to-moderate income communities and historically underserved minority populations to make better financial decisions.For more than 50 years we’ve been focused on fostering better financial wellness for the communities we serve. This clarity of vision and mission is re
OneUnited Bank (oneunited.com) has 706 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Elvane Jean P.
Great service
Response from OneUnited BankMar 12, 2026
Thank you for your positive feedback.
Wyatt L.
I’m extremely frustrated with this United One Bank Their infrastructure is severely outdated OMG It’s as if I went back in time before there were computers I mean back to the Horse & Buggy Days I have five or six different Bank Accounts and One United is the worse as far as moving money around due to United has created a sever BOTTLE NECK due to their Snell Pace . I was once very proud to be apart of this Bank But I can plainly see they don’t care about Us
Response from OneUnited BankApr 20, 2026
Thank you for your feedback. OneUnited Bank continues to invest in modern, secure technology to support digital banking, mobile access, and reliable money movement. We appreciate your input and remain focused on strengthening our technology and services.
George P.
Excellent experience so far
Response from OneUnited BankMar 9, 2026
We're happy to hear that you are having an excellent experience. Thank you for your positive feedback.
A. T.
I've been with OneUnited for about a year now, so far so good! I've just been approved for a small Cash Please Loan, I'm overjoyed...I'm just beginning to emerge from many financial struggles, thanks OneUnited!!!
Response from OneUnited BankMar 5, 2026
We're happy to hear that you've had a positive experience with us over the past year! We're glad you were approved for the loan and that we could be a part of your journey to overcome financial challenges. Thanks for your feedback!
Catalina V.
I like One United Bank they assist you in getting your credit score up so you can purchase your home of your own.
Response from OneUnited BankMar 2, 2026
We're happy to hear that we could assist you in improving your credit score and achieving your homeownership goals. Thank you for sharing your positive experience!
Donald G.
My experience with One United when communicating any problem is always one that is handled in the most professional and human (yes human interaction in this day and age) way! I always recommend One United Bank to my friends any time they ask ne whom I bank with.
Response from OneUnited BankFeb 18, 2026
We're happy to hear that your experiences have been handled professionally and with genuine human interaction. We appreciate you recommending us to your friends!
Renee
Smooth and simple account opening.
Response from OneUnited BankFeb 17, 2026
We're happy to hear that your account opening was smooth and simple. Thank you for your positive feedback!
Tina D.
Simple and easy to open account. Very helpful and friendly.
Response from OneUnited BankFeb 17, 2026
We're happy to hear that opening an account was simple for you, and our team was helpful. Thank you for your positive feedback!