Leah B.
Great customer service
Great customer service
Response from OneUnited BankAug 9, 2023
Thank you for the review, regarding your customer experience with OneUnited Bank!

OneUnited Bank is America’s largest Black-owned FDIC-insured bank. The bank is nationally noted for its use of state-of-the-art technology to create unique financial products that serve the needs of low-to-moderate income communities and historically underserved minority populations.At OneUnited, banking isn’t just a service, but a technology-driven, personalized experience to help you make informed financial decisions.Join the future of finance!The Financial Brand and American Banker featured OneUnited Bank for its innovative use of artificial intelligence and data aggregation technology to boost financial literacy, offer payday loan alternatives, improve users' financial health, and bridge nationwide economic and opportunity gaps. OneUnited Bank's national achievements have also recently been published in several publications, including Cheddar TV from the New York Stock Exchange (twice), CNN, Forbes, Fortune Magazine, CNBC’s “Squawk on the Street”, and Bloomberg.CNBC recently produced a documentary showcasing OneUnited Bank’s impact on historically underrepresented minority populations. The full episode can be viewed here.OneUnited Bank is certified by the U.S. Department of Treasury as a Community Development Financial Institution (CDFI).. This past year, we received the U.S. Department of Treasury's Bank Enterprise Award for Community Development and have been honored on eleven previous occasions.OneUnited Bank recently received the prestigious, first-annual Talent Maximization Award for Community Financial Literacy Innovation at the Investment Diversity Advisory Council (iDAC) Global Finance Summit 2024. This award recognizes OneUnited's pioneering use of technology to empower individuals from low-to-moderate income communities and historically underserved minority populations to make better financial decisions.For more than 50 years we’ve been focused on fostering better financial wellness for the communities we serve. This clarity of vision and mission is re
OneUnited Bank (oneunited.com) has 706 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Leah B.
Great customer service
Response from OneUnited BankAug 9, 2023
Thank you for the review, regarding your customer experience with OneUnited Bank!
Terry B.
They have good customer service and in my experience have been responsive to issues. They are a smaller bank but that's what I was looking for.
Response from OneUnited BankAug 7, 2023
Thank you for the review, regarding your customer experience with OneUnited Bank!
Sabre
Excellent service
Response from OneUnited BankAug 3, 2023
Thank you for the review, regarding your customer experience with OneUnited Bank!
Swats J.
As an extremely satisfied customer, I am delighted to express my unwavering commitment to banking with One United Bank. From the moment I joined their services, it has been an exceptional journey of financial convenience and personalized support. The dedicated team's attentiveness to my needs, paired with their seamless digital banking platform, has made managing my finances an effortless task. Their consistent dedication to excellence has truly set them apart from other institutions. I can confidently say that my banking experience with One United Bank has been second to none, and I eagerly anticipate continuing this rewarding partnership for many years to come.
Response from OneUnited BankJul 31, 2023
Thank you for the review, regarding your customer experience with OneUnited Bank!
Donna K.
I had a question and I went to the CHAT. My conversation was closed before I made my full inquiry.
Response from OneUnited BankJul 27, 2023
Thank you for the feedback regarding your customer experience with OneUnited Bank! We regret that you were not satisfied with our service. We appreciate all feedback to identify ways to improve. We've reached out to you privately to follow up regarding this matter.
Wallace S.
Very good service and online access by was easy to navigate
Response from OneUnited BankJul 24, 2023
Thank you for the review regarding your customer experience with OneUnited Bank!
George J Gould J.
I just joined the nation's largest black bank and I'm very proud to be a part of it. I thought it was a pretty easy process and I was definitely enthused with all of the security that the bank offers, so I think that my money will be very safe and secure. G Gould Jr
Response from OneUnited BankJul 24, 2023
Thank you for the review regarding your customer experience with OneUnited Bank!
RoderickMitchell
I love my African and black community and I will support them 100%.
Response from OneUnited BankJul 24, 2023
Thank you for the review regarding your customer experience with OneUnited Bank!