OneSimCardReviews of onesimcard.com

Cool service , reliable everywhere

Really excellent customer care and quality services.

I have decided to use the OneSimCard for my recent trip (OCT 2018). First I tested in USA, then Japan, Thailand, China and Singapore. (countries of zone B - $99 for 2GB of global data). I have to say that the performance has exceeded my expectation and the ability to call/connect to the Internet right after landing is priceless especially for trips including multiple countries. I was getting mostly 4G speed for the Internet, used ZenFone 2 (ZE551ML). One advice - need to be careful when enabling the WiFi hotspot for other devices, they may treat this as any other WiFi and update apps and do other data consuming tasks.The OneSimCard created a bonus for me in China - LINE - messaging app which I always use worked when using Internet from OneSim card, did not work from WiFi in hotels, as everybody will tell you that this app is blocked. It was not blocked for me for whatever reason. I was able to communicate inside China and and with outside of China using LINE. Very happy overall 10/10.

Using Onesimcard for 4 years.. working great.. No complaints so far.

I've had two sim cards from OneSimCard for many years, each with a big balance, and multiple Personal Extra Numbers, but recently decided that it was time to consolidate down to one card. I had put it off for several weeks thinking that it would be a huge hassle. I finally decided it had to be done, and used the OneSimCard chat support to inquire how to consolidate the two SIM cards. To my shock, it was super easy, and the support team provided clear, easy instructions, and even checked-back at the end of the process to make sure I was satisfied. Great service, and the new Universal SIM works like a champ in a recently purchased (from Verizon) iPhone SE. You can't go wrong with OneSimCard!

I investigated a number of options that might have provided me with telephone and internet service during a recent European trip. I decided to purchase a international hotspot from OneSimCard and download their VOIP ap to my US smartphone. My decision was based on the excellent customer service provided by OneSimCard staff. Before my trip they patiently answered all my questions and helped me get my devices set up. During my trip both phone and hotspot worked perfectly. I was particularly pleased to have phone service when the person scheduled to pick me up at a French train station did not arrive as planned. I look forward to using my OneSimCard hotspot on future international trips, and I will continue to use the VOIP ap here in the US since I live in a region were my Verizon phone does not have universal coverage. I highly recommend OneSimCard to other overseas travelers.

I have used the OneSimCard for over 3 years. I use it for International Travel to areas that my domestic phone will not work. It took a bit of getting used to how it worked, but the support staff was very patient in getting me started. I am excited about the new Universal Sim Card as it will allow direct dial. I have already ordered it. I find it to be a great way for me to have an affordable way to call and text as I travel. If the Universal Card works as well as they say, I would change this to 5 stars.

This service is terrible and the and borders on fraud. There is all kinds of fine print everywhere in their website that is impossible to fully read without enormous effort before you enroll. Numerous calls from the US to my personal extra number (PEN) did not go through. In a two week trip to Greece and Israel I had to contact tech/customer support eight times. In the iPhone there is a profile that gets installed that shows you the remaining balance on the account. It was showing a balance of $25.55 (after starting with $30) when a business call I was on was disconnected because of insufficient funds. I was told I had to activate the additional $20, I had already paid for, which I did, only to be told it was used up already when my call was disconnected, despite paying for $50.00 in data and voice service when I enrolled. I primarily used WhatsApp and I was using the OneSimCard voice VERY little during this trip. I still cant figure out what happened to the additional $20 that disappeared. I should add that contrary to the response below, there is most definitely a profile that gets added into an iPhone and there is a feature in the profile that allows you to check your balance (which is apparently not accurate). I only know about this feature because one of the CSRs told me about it. BTW, I have been unable to remove their profile and install the one from my carrier since removing their sim card and replacing it with the my original one from my US carrier. I have spent many hours on the phone with Apple over the last day+ and the incident has been escalated to the Apple engineering department. I am still unable to connect to my data feed since I returned over 48 hours ago (though I do have voice and text). I plan on disputing the entire charge with my credit card company!!