OneSimCardReviews of onesimcard.com

Product as describe. Excellent customer service

Extremely good experience I was very happy with the service, which was prompt and professional.

Card received

I don't want to sound "pompous" (if that's the right word), but a lot of average users of overseas/worldwide Sims do not have the experience to work through who is best & the best way to save money on calls, texts, data for internet use & gps navigation. We live in Australia and our telecommunications companies are super expensive when using an Australian Sim overseas. Because of this, l have over a number of years, tried many different Sims & the greatest saving comes from buying a local Sim (when you arrive in the overseas country) BUT if that country does not speak or write in English it can get VERY frustrating. I have been using OnesimCard for about 5 years and it is fantastic. The convenience of using their Call Direct & VoIP apps is really easy and saves a small fortune. Their customer account website pages are the most "user friendly" I have ever used, and use the Internet a LOT. I know we all hate spending money or wasting money, but the best way to use OneSim's services is to: Buy a "Universal" Sim / recharge your 1Sim Fund with US$50 to US$100 / Add an ANNUAL PEN with a US phone number (cheapest to buy & better/cheapest data packs). If you do the above, you will get the greatest savings on an annual basis, then all you do is buy a 14 day or 30 day data pack JUST prior to going on EACH trip. Then, make sure you follow the "setting up" settings and use the VoIP App all the time. These settings will work in any country in the world so you do not have to mess around when travelling anywhere. Happy travels.

I chat today with a representative named Jonathan, it was very bad customer service. I simply had a question and was simply trying to understand how their service work. My wife and I had not purchase a card to use, apparently, I used over $100 in service in less than a day my wife didn’t but got a message stating that she need to purchase more service, anyway. I was simply asking questions to understand what had happened this guy straight forward made me felt like I was stupid, was rushing me to stop chatting and Putin writing that had spent 35 minutes with me, even tho I had to wait 20 just to start chatting. The guy who first initial helped meto set up my card on my phone spent almost 50 minutes trying to resolved issue was polite and patient. I’m not satisfied with service I took Screen shots on the conversation hopefully someone can help this guy understand what customer service it’s about.

The best ever world travel simcard because if you loose or the phone got stolen, you will get your same phone number again unlike any other travel sim cards. And also the rates are very cheap/low in many countries of coverage . I would like to say onesimcard service is 100% plus.

If I could give 0 stars I would. Terrible customer service!

I. always use my onesimcard.it work great every place I go. I trully recomend getting one. the customer service is really helpfull. thank.you. big 10 for you guys.