OneNeighborReviews of oneneighbor.com

They service provided was great! The only issue I had was scheduling it but when they came out it was overall great service done.

Do not use this service. They lure you in with the $20 per job weekly mowing rate (excluding taxes), but once you try to sign up, there is an additional fee for lot size (for my lot size about $13 more) and then a $3 'service fee'. Which would almost double my weekly mowing at $40 instead of the originally advertised $20. I backed out after that and didn't sign up. Went immediately to the reviews, glad I did, looks like their service is really bad anyway. STAY AWAY!

My credit card charges/prices went up with out notice and no consent sought whether or not acceptable to customers. Very bad service- several times they left wide tracks or uncut grass. No way to reach anybody. The emails are auto generated and sent out late and no one monitors for responses. I don't recommend.

They have improved but the jury is still out.

Here it goes!! DO NOT HIRE THESE FOLKS FOR LAWNCARE!!! I was scheduled for twice a mont care, They continuously cancel without informing you and I have been begging for 2 weeks now to have my lawncare done. It has not been cut for a month!! I am a female,disabled vet and am unable to do the lawn myself. My lawn is almost 2 ft high now and I have no idea how i am going to get it cut. Please save yourself the time, money and frustration this company has caused me. All they give is excuses and they do not follow through. This was a HUGE mistake hiring them!!!

If I could rate them zero or less I would. The service may be nice from a technology standpoint, but the service delivery is horrific. OneNeighbor contracts with independent lawn crews who are unreliable, do poor work, or, as was the case today, try to report cutting a lawn that was done by my new vendor yesterday. Last week, they missed the scheduled service date by 5 days, causing it to be done after a 50% increase in the cost of their service went into effect. The lawn was very poorly cut, in fact so badly they issued a partial refund. Skip this firm unless you enjoy headache after headache.

Had 1st service on June 20, signed up for every 2 weeks service, it was not done well. Edging was terrible, trimming was so poor I had to finish it myself, part of lawn was not even mowed! Was scheduled for 2nd visit July 9 (WAY MORE than 2 weeks nearly 3), no show! Rescheduled for July 10 - no show again and account shows "delayed" Grass is ridiculously high, it's embarrassing! I just cancelled the service (at least I hope it's cancelled). Now I will have to struggle to get it done myself until I can find another service that will be reliable.

Love how quick and easy it is to setup and use OneNeighbor. The team did an excellent job mowing my lawn, and even posted pictures of the yard after completing the service! Definitely recommend.