T E.
Convenient but not the quality I would like.
I left feedback on the reason for canceling in the app, but will share here also. The provider was just ok. The convenience was good, however the service was not the quality of service I would like to have. In more detail, the lawn person was very nice and did an okay job. It would probably be fine for a property with less manicure requirements, or if the app allows for more options for service so that the provider will be prepared for those clients that have more strict needs. I would be willing to pay a higher price if the quality would be guaranteed to meet my needs, however I do not feel that is in place currently.
Response from OneNeighborJun 17, 2022
Hi T, It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we intend to make this right and hope you will allow us to speak with you to discuss the situation. Please contact me directly at Wecare@oneneighbor to rectify this experience. Thank you!




