Stephanie M.
Unreliable!
They did okay the first few times but then stop showing consistently. I once went 3 weeks without my grassed mowed even though I'm on the weekly plan. They would have us scheduled but never show. It's also hard to get in contact with them. It's just not worth the headache.
Response from OneNeighborJun 17, 2022
Hi Stephanie, Thank you for taking the time to provide your feedback, this information is invaluable to us. We provide a 100% satisfaction guarantee, and we stand behind our promises. I’m so sorry to hear that you had a poor experience with the lawn company who was servicing your property. It’s important to us that all of our customers have great experiences with the providers on our platform and receive a five-star quality service, every service. We’d like to speak with you to learn more about your experience and resolve the issue to your satisfaction. Please contact me directly at [email protected]. Thank you, we look forward to speaking with you!