OneNeighborReviews of oneneighbor.com

Poor reliability. My lawn was finally mowed after the first contractor didn’t show up -twice-. I asked for another, they came as promised but missed spots and didn’t fully edge. A kiddo could have done the same. I wonder if the company even vets the contractors.

I used to have, until today, the lawn mowing service through them. The provider assigned to me kept coming up with reasons to postpone the service and was constantly 2-3 days late. This time it was 3 separate delays and got pushed a week. Not worth the $10 I was saving by using them. I also tried the lawn weed service but the provider for that delayed several times and I finally just cancelled and found a much better service for less than one neighbor was going to charge. Do yourself a favor and find a local service that will show up.

Unreliable providers and poor communication are the bedrock of this company. Do yourself a favor and partner with a local provider directly.

I requested leaf clean up. I let OneNeighbor know before they scheduled anyone that the date would need to be agreed because the service provider would need access to the backyard. I reminded them when they scheduled w/o my consultation. I was told that was too bad. Nothing they can do. OK, well I can dispute any charge to my card.

Grass is scalped by the scythe. Regarding cleanup, he performed inadequately. Furthermore, upon terminating the service, I am promptly billed $30.00 for an unnecessary charge. They are free to retain the $30. Perhaps these negative evaluations will put them out of business eventually.

Good concept/EPIC FAIL‼️OneNeighbor hires crews that are highly incompetent AND don’t ShowUp or make up lies to avoid mowing your lawn. Check BBB and read complaints!! Pay same price and book yourself or waste your money here. 1) Bad 2) No Shows I’m legally CANCELLING!

So, took about 3 weeks or so for someone to come out. Once someone actually comes, he decides to mow my neighbors grass that was 12 inches high so they could charge the long grass fee. Then, he failed to mow the edges. Paid 125 because their first assigned guy had 'equipment' issues then scheduled the next almost another week thereafter. Either buy your lawnmower, or get an actual individual bc neither Lawnstarter, nor One neighbor is worth it.

One neighbor makes very difficult for the customer to cancel the services. That the way they do business.