OneNeighborReviews of oneneighbor.com

Sub-contracting to the lowest bidder. Poor quality, no experience. Do yourself a favor and use a real company.

I unfortunately went with the good reviews OneNeighbor had on Google and set up service with them; only to wait over a week for my appointment(which was for April 1st) that likely at no point had an actual vendor assigned to it. And no one bothered to reach out and alert me to that fact until I received an automated email from their system after 10pm the day they didn't show up. The email stated my service hadn't been marked complete, so they would have to reach out to the vendor or possibly find another for my area. I sent their customer service a total of three emails in regards to the situation (that have still gone unanswered) and called twice (Had to leave a voicemail the first time, due to call volume; and on the second try, their phones were on service). I finally got disgusted and removed my payment info and deleted my account on the app. I don't even know for sure if my account is fully removed, since - surprise surprise - I never got a confirmation. It also states on the website that you have to call or email them to cancel, so it's pretty much up in the air at this point. It's really disappointing the way OneNeighbor handled (or didn't handle, actually) this situation, because a missed appointment wouldn't have been a big deal had they just simply communicated with me and not wasted my time. But, all in all, if you're thinking of going with OneNeighbor for any service they state they provide, you may wanna look elsewhere.

Guys came this morning and did an excellent job. Very professional. The did the whole job! And left everything nice and clean. Thank you

I don’t recommend OneNeighbor, It’s cheap but not worth with Quality Service better pay little extra and go with reputed lawn service..!!

We scheduled pet waste removal service through OneNeighbor, and it was super easy. The technician showed up on the right day, left a note, and our yard is poop free.

Staff is very friendly and prompt. No-brainer for my home services and so convenient.

I feel like a lawn care company should know not to leave flyers on live plants

I signed up for lawn mowing service every other week. I’m in Florida. The first mow was was fine and I didn’t complain when I found my gate open. Then they showed up the next week. Good thing I was home to remind them that I had every other week service. I called customer service and I was advised if they had mowed my lawn I would still be responsible for payment. Finally my mow day arrived. By late in the day I called customer service because they hadn’t shown up and it was getting dark. I was advised they were on the way. They never showed up and customer service assured me my service would be done the next day at no cost to me. They showed up late in the day and billed me. Customer service said I would be reimbursed. So they came yesterday. I had to call because it was getting late. I was told they were on the way. They arrived just before sunset. At completion they took pictures. The guy stood at an angle for the shots that hid all the leaves and debris that he had just blown back into to side yard behind him. All of this is on video from my security cameras. I’m still waiting to hear from customer service. My credit card was charged immediately.