Shelia E.
They were prompt and thorough
They were prompt and thorough. Completed the job very quickly.
Response from OneNeighborJun 17, 2022
Thanks for the superb review, Sheila!

OneNeighbor allows homeowners to find, purchase, and manage home services as a group to drive significant cost savings and consolidate payments. OneNeighbor puts homeowners and neighborhoods at ease knowing they're receiving superior quality services.
OneNeighbor (oneneighbor.com) has 148 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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148 approved reviews, newest moderated first
Shelia E.
They were prompt and thorough. Completed the job very quickly.
Response from OneNeighborJun 17, 2022
Thanks for the superb review, Sheila!
Patrick W.
They came on time as scheduled and did an excellent Job
Response from OneNeighborJun 17, 2022
Patrick, we truly appreciate your business!
John H.
Hired to mow my yard. Did a great job, emailed pic. Perfect experience. The best ever
Response from OneNeighborJun 17, 2022
Thanks for the kind review, John!
Stavrula Sam C.
Update. Finally got service on Wed. Did a fairly good job. I was home and watched him complete the job. Even though I watched him blow off the sidewalks, I still had to go out and do it again as it wasn't quite up to my high standards. Upgraded my rating from a 2 star to 3. So far, the service has not been good. Was suppose to have servoce on Mondays. Recieved no email confrimation and no one came. Got an email Monday night for Tuesday service but again, no one came. They haven't been doing a good job but for what I pay, I don't mind doing some touch ups. But when they don't come at all, that's another story. Couldn't stand it any longer and went out and weed wacked myself tonight!
Response from OneNeighborJun 17, 2022
Hi Stavrula, It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we intend to make this right and hope you will allow us to speak with you to discuss the situation. Please contact me directly at Wecare@oneneighbor to rectify this experience. Thank you!
Lucia R.
Unfortunately we were very disappointed with their services. We tried them 3-4 times and they roll over everything while mowing, tear up water cans, rain gutter extensions, don't clean up after themselves, never smile. Big or small, not happy with their services. We chose to cancel the services (very hard to hear the people on the phone) and noone asked why or apologized for our experiences with their services. I could have given them many referrals but based on the people they sent to our home, I can not comfortably recommend them.
Response from OneNeighborJun 17, 2022
Hi Lucia, It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we intend to make this right and hope you will allow us to speak with you to discuss the situation. Please contact me directly at [email protected] to rectify this experience. Thank you!
Huan P.
They charged for the services they are not performed, stay away from this company
Response from OneNeighborJun 17, 2022
Hi Huan, Thank you for taking the time to provide your recent experience with our platform. I am very sorry that it did not meet your expectations. Please contact me at [email protected] so that we can rectify this as soon as possible. Thank you!
Cassandra L.
DO NOT CONTRACT WITH THIS SERVICE!!! This company has horrible customer service. You call and they take a message and say they will get back to you. When you finally talk to a person, they DO NOT FOLLOR THROUGH with your request. They also charge for services NOT RENDERED. I cancelled my service on April 1 both with a person and an email. Service still came out and they charged me even though they did not complete the job. I was charged again yesterday for a service that was not done at all!!! Pick you local lawn guy, much better service and they really work with you if needed!!!!
Response from OneNeighborJun 17, 2022
Hi Cassandra, Thank you for taking the time to provide your recent experience with our platform. I am very sorry that it did not meet your expectations. Please contact me at [email protected] so that we can rectify this as soon as possible. Thank you!
Carl J B.
This company is a total joke. RUN from them. They will never show up. I'm convinced the good reviews are from them. They won't show up. DONT give them your payment information.
Response from OneNeighborJun 17, 2022
Hi Carl, It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we intend to make this right and hope you will allow us to speak with you to discuss the situation. Please contact me directly at [email protected] to rectify this experience. Thank you!